Do VM make you go back to a TiVo if you drop down to basic package?
30-07-2019, 12:14
|
#1
|
cf.mega poster
Join Date: Jan 2008
Posts: 10,067
|
Do VM make you go back to a TiVo if you drop down to basic package?
It's been suggested that this is the case, but I can't see it mys3lf.
|
|
|
30-07-2019, 12:15
|
#2
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
If you cancel broadband you would - as the V6 requires Virgin Fibre to work.
Not sure you can get the limited Customer Retention only broadband tier with TV due to way the bundles are put together.
__________________
I work for Virgin Media but all views are my own.
|
|
|
30-07-2019, 13:18
|
#3
|
Ex - McNicholas Guildford
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by BenMcr
If you cancel broadband you would - as the V6 requires Virgin Fibre to work.
Not sure you can get the limited Customer Retention only broadband tier with TV due to way the bundles are put together.
|
This is true... annoyingly even if you have a virgin business connection (which i know works with the V6 from experience)...
|
|
|
30-07-2019, 15:38
|
#4
|
cf.mega poster
Join Date: Jan 2008
Posts: 10,067
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by BenMcr
If you cancel broadband you would - as the V6 requires Virgin Fibre to work.
Not sure you can get the limited Customer Retention only broadband tier with TV due to way the bundles are put together.
|
It's someone who is keeping their broadband, but wanted to downgrade to the lowest TV pack to escape the price rise. At the end of the conversation, he was allegedly told that the change couldn't be processed until he had received a new STB.
Maybe he has a V box that needs replacing?? Also, isn't there a rule that says a V6 needs a minimum broadband speed? Maybe he is reducing his broadband to the minimum and this is too slow for his V6??
|
|
|
30-07-2019, 15:48
|
#5
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Yes, you need at least M50 to have a V6
__________________
I work for Virgin Media but all views are my own.
|
|
|
30-07-2019, 19:35
|
#6
|
cf.mega poster
Join Date: Jan 2008
Posts: 10,067
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by BenMcr
Yes, you need at least M50 to have a V6
|
Hmmm if that's also the lowest speed available, that blows my possible explanation regarding his broadband out of the water. I actually thought the minimum BB for a V6 was higher.
|
|
|
30-07-2019, 19:39
|
#7
|
Architect of Ideas
Join Date: Dec 2004
Posts: 10,365
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
There's no reason a V6 wouldn't work with slower broadband. The highest bitrate downloaded is 4K on iPlayer which was 40 meg allegedly.
Virgin are being arbitrary.
|
|
|
30-07-2019, 20:47
|
#8
|
Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by jfman
There's no reason a V6 wouldn't work with slower broadband. The highest bitrate downloaded is 4K on iPlayer which was 40 meg allegedly.
Virgin are being arbitrary.
|
Well, as usual, you know best, jfman.
|
|
|
30-07-2019, 20:53
|
#9
|
Architect of Ideas
Join Date: Dec 2004
Posts: 10,365
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by OLD BOY
Well, as usual, you know best, jfman.
|
As always - can you prove that it wouldn't?
The nearest comparable product in the market, Sky Q, works perfectly well without 100 meg (or 50 meg) broadband.
The limitations would be on streaming services - and being unable to stream HD or UHD content at slower speeds. You don't really want to be going down the line that UK broadband infrastructure is wholly inadequate for streaming services, do you?
Linear television is dead. Long live linear television.
|
|
|
30-07-2019, 23:55
|
#10
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by jfman
There's no reason a V6 wouldn't work with slower broadband. The highest bitrate downloaded is 4K on iPlayer which was 40 meg allegedly.
Virgin are being arbitrary.
|
Considering M50 is the lowest new customer tier for Virgin Fibre available, it's mainly there as a requirement for older bundle customers. But those customers have also being targeted for speed upgrades so that Virgin Media can simplify the broadband tiers they have to support.
So it doesn't really actually matter - almost all customers with Virgin Fibre will have M50 or higher.
Quote:
Originally Posted by jfman
As always - can you prove that it wouldn't?
The nearest comparable product in the market, Sky Q, works perfectly well without 100 meg (or 50 meg) broadband.
|
That's because they operate their On Demand services as cache service on Sky Q, so it's download first before streaming, and it just depends how much is downloaded first.
Virgin's On Demand that's delivered over the broadband connection is immediate streaming because the Virgin Fibre speeds are fast enough to allow it. Soon all of the direct Virgin On Demand will be delivered that way - the older On Demand that's been around since the V box days will be completely retired.
Quote:
The limitations would be on streaming services - and being unable to stream HD or UHD content at slower speeds. You don't really want to be going down the line that UK broadband infrastructure is wholly inadequate for streaming services, do you?
|
It's not just about single streams - you can have up to three V6 boxes per household. Have all of those going at the same time for On Demand or Streaming apps and you can easily get to 50Mb across the household - before you even factor in internet activity on other devices.
__________________
I work for Virgin Media but all views are my own.
Last edited by BenMcr; 31-07-2019 at 00:03.
|
|
|
31-07-2019, 03:08
|
#11
|
Architect of Ideas
Join Date: Dec 2004
Posts: 10,365
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
I’m aware of the differences between how On Demand works between the two, and that Virgin don’t have a lower product than M50.
|
|
|
31-07-2019, 07:37
|
#12
|
Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by jfman
There's no reason a V6 wouldn't work with slower broadband. The highest bitrate downloaded is 4K on iPlayer which was 40 meg allegedly.
Virgin are being arbitrary.
|
You're probably right as TiVo only requires 10mb, which VM always claimed was good enough for HD streaming, unless they've changed their minds again. I'm sure it was 100mb for the V6 originally but they were probably just trying to upsell.
|
|
|
31-07-2019, 08:33
|
#13
|
Architect of Ideas
Join Date: Dec 2004
Posts: 10,365
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
I'm sure it's better for them that it gives them some aspect of quality control - knowing that a broadband service isn't being throttled by another provider.
|
|
|
31-07-2019, 18:05
|
#14
|
cf.addict
Join Date: Nov 2008
Location: Brizzle
Services: V6, 350mb Broadband, Phone
Posts: 359
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
The speed is nothing to do with whether or not you can have a V6. If you don’t have VM broadband the V6 box cannot connect to the VM network. So you slowly lose all programme info, all on demand and apps won’t work. All you are left with are linear channels with no idea of what is on now or next.
|
|
|
31-07-2019, 21:02
|
#15
|
Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
|
Re: Do VM make you go back to a TiVo if you drop down to basic package?
Quote:
Originally Posted by neilo
The speed is nothing to do with whether or not you can have a V6. If you don’t have VM broadband the V6 box cannot connect to the VM network. So you slowly lose all programme info, all on demand and apps won’t work. All you are left with are linear channels with no idea of what is on now or next.
|
In this respect the V6 is a bit of a downgrade from the original Tivo that can do all this without the need for a separate BB connection.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 13:42.
|