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Not received email for bills
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Old 25-09-2018, 00:09   #1
JPAC
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Not received email for bills

Just noticed I've not received email notification for VM bills for the past three months. Anybody else?
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Old 25-09-2018, 02:22   #2
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Re: Not received email for bills

Quote:
Originally Posted by JPAC View Post
Just noticed I've not received email notification for VM bills for the past three months. Anybody else?
I get mine, check your settings on the account, failing that do a post on their forum or phone up, I guess you checked your bank to see if you're still paying?
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Old 25-09-2018, 14:19   #3
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Re: Not received email for bills

Yep, still paying. See what happens in the next few days.
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Old 25-09-2018, 17:04   #4
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Re: Not received email for bills

You could try logging in to your email on the Virgin Media website and seeing if they are getting directed to the spam folder by mistake.
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Old 25-09-2018, 17:52   #5
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Re: Not received email for bills

Well all I get trying to log into email is;
Sorry!
Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

Depending what VM retentions have to offer, it might not be important soon.
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