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Virgin Media broadband teams 'left holes in walls'
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Old 15-08-2018, 13:19   #1
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Virgin Media broadband teams 'left holes in walls'

"Virgin Media has been accused of leaving holes in people's walls and not following up complaints to fix the damage.

One customer said he had waited for six weeks to have a 10-inch crater in his plaster repaired.

The complaints left on social media often say that requests for calls or web chats with Virgin have gone unfulfilled."



https://www.bbc.co.uk/news/technology-45194337
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Old 15-08-2018, 13:40   #2
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Re: Virgin Media broadband teams 'left holes in walls'

We had a similar problem that has never been resolved, despite promises.
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Old 15-08-2018, 15:00   #3
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Virgin Media broadband teams 'left holes in walls'

https://www.bbc.co.uk/news/technology-45194337
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Old 15-08-2018, 15:36   #4
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Re: Virgin Media broadband teams 'left holes in walls'

I'm not saying that VM appearing to fail to follow up repairs needed after some installations is OK but the final comment in the link ....
Quote:
Complaints have been left on social media relating to similar problems caused by other broadband companies.
shows that VM are not alone in this failing.

Bit of a none news story really.

---------- Post added at 14:36 ---------- Previous post was at 14:27 ----------

Just realised that this is also a duplicated thread topic.

see .... https://www.cableforum.uk/board/show...5#post35959655
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Old 15-08-2018, 16:01   #5
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Re: Virgin Media broadband teams 'left holes in walls'

Threads merged.
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Old 15-08-2018, 20:13   #6
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Re: Virgin Media broadband teams 'left holes in walls'

Quote:
Originally Posted by Brunel View Post
Wow that first picture looked almost as bad as when an electrician rewired our entire house!

Yikes.
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