being charged for using wifi on mobile

sevenxl · 18-07-2009, 21:09

Not long had my contract with virgin (Nokia E63) I connect to the internet via my home wifi. The problem is I seem to be being charged for doing this? I kow I'm only connect via my home router as a message pops up on the phone sayin'connecting via'

Is this possible?

Thanks

brundles · 18-07-2009, 22:34

I've not used Virgin Mobile, but would be surprised if you're being charged for using Wifi (it would technically be possible but commercial suicide for any operator to try it).

What makes you think you're being charged for wifi usage?

dd11 · 18-07-2009, 23:32

There may be some background aplications using your mobile's connection rather then wifi, just because your connected via wifi i'm not sure if it will automatically use it over the mobiles connection, have a look at the settings, you may need to disable certain programs from automatically using the phone connection without your permission.

sevenxl · 19-07-2009, 08:30

[QUOTE=brundles;34836644
What makes you think you're being charged for wifi usage?[/QUOTE]

When i check my online bill it shows a charge for using the internet.

---------- Post added at 08:30 ---------- Previous post was at 08:23 ----------

I downloaded a youtube installation which I use quite a lot. Could this be causing the charge?

Peter_ · 19-07-2009, 10:48

Quote:

Originally Posted by sevenxl

Not long had my contract with virgin (Nokia E63) I connect to the internet via my home wifi. The problem is I seem to be being charged for doing this? I kow I'm only connect via my home router as a message pops up on the phone sayin'connecting via'

Is this possible?

Thanks

Here is the link to the Virgin mobile website section on web access they charge 30p a day to access the web and I have used it on a couple of occasions and that is all they charge, the only way you should incur further charges is if you download a ringtone or similar to your phone.

https://www.virginmobile.com/vm/gene...chooseus.sm082

sevenxl · 19-07-2009, 13:06

Quote:

Originally Posted by Moldova

Here is the link to the Virgin mobile website section on web access they charge 30p a day to access the web and I have used it on a couple of occasions and that is all they charge, the only way you should incur further charges is if you download a ringtone or similar to your phone.

https://www.virginmobile.com/vm/gene...chooseus.sm082

Hi

I fully understand the charge of 30p max per day but if I'm using my own Wif to connect surely i shouldn't be charged anything? Cheers

SnoopZ · 19-07-2009, 14:23

Quote:

Originally Posted by sevenxl

Hi

I fully understand the charge of 30p max per day but if I'm using my own Wif to connect surely i shouldn't be charged anything? Cheers

You wouldn't be charged anything for using your own Wifi.

I got an Orange contract earlier this year and i was finding the phone i had was connecting to the internet everyday using atleast 1 of its pre installed apps without me knowing even though i had thought i had disabled them. It was costing me a fortune so i cancelled it.

My guess is you have a background app on your phone that is connecting every day and costing you also.

Rik · 19-07-2009, 15:34

Quote:

Originally Posted by sevenxl

Is this possible?

Thanks

No

If your phone is using WIFI to connect to your router, there is no way you can be getting charged for using it.

If youre getting charged for stuff then you need to make sure you are only using the WIFI and not the GPRS.

Check your configuration settings.

Gary L · 19-07-2009, 18:19

There's various apps you might have on your phone that will connect to GPRS. such as Navigation apps such as Google Maps/Nokia Maps. are you using any of them kind of apps?

sevenxl · 19-07-2009, 19:44

Quote:

Originally Posted by Gary L

There's various apps you might have on your phone that will connect to GPRS. such as Navigation apps such as Google Maps/Nokia Maps. are you using any of them kind of apps?

I think your right. I have messed around on navigation & maps. Not used them yesterday & today and I havn't got any charges

I'll steer clear in future.

Thanks

Stuart · 19-07-2009, 19:54

If it helps, on my N95, Nokia provided a tool to download all the maps for any countries and store them on the phone's memory card. Saves and awful lot of downloading..

Gary L · 19-07-2009, 20:37

Quote:

Originally Posted by sevenxl

I think your right. I have messed around on navigation & maps. Not used them yesterday & today and I havn't got any charges

I'll steer clear in future.

Thanks

Or just get a phone plan where you get Unlimited internet, like me