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Stuttering, faltering, stopping
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Old 27-09-2018, 18:33   #1
stripes
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Stuttering, faltering, stopping

Can’t think of any other words to describe what some Tivo recordings are doing.

Only recordings, and not on all channels.

Tried a restart, didn’t help.

Is it an engineer job, or is there something else I can try.

Ta.

Allen
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Old 27-09-2018, 18:47   #2
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Re: Stuttering, faltering, stopping

Quote:
Originally Posted by stripes View Post
Can’t think of any other words to describe what some Tivo recordings are doing.

Only recordings, and not on all channels.

Tried a restart, didn’t help.

Is it an engineer job, or is there something else I can try.

Ta.

Allen
You could try a re-boot (at the plug) and see whether that makes a difference. If it doesn't, you will need to call Customer Services.

You could do worse than exchanging your Tivo for a V6 box, if that's an option!

Last edited by OLD BOY; 27-09-2018 at 19:58.
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Old 27-09-2018, 19:49   #3
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Re: Stuttering, faltering, stopping

Quote:
Originally Posted by stripes View Post
Can’t think of any other words to describe what some Tivo recordings are doing.

Only recordings, and not on all channels.

Tried a restart, didn’t help.

Is it an engineer job, or is there something else I can try.

Ta.

Allen

If it's doing it on all or most recordings then the hard drive could be on the way out.
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Old 27-09-2018, 20:46   #4
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Re: Stuttering, faltering, stopping

I’ll try the plug-out first.

No, not on all channels, only one or two - what I haven’t done is try and pin it down to which of the three Tivo channels it happens on.

I take it that if I have to have a new hard drive, I’ll lose all my good recordings?

Allen
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Old 27-09-2018, 20:54   #5
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Re: Stuttering, faltering, stopping

If it's knackered you get a new Tivo or V6, yes I think you will lose them.
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Old 27-09-2018, 21:00   #6
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Re: Stuttering, faltering, stopping

Quote:
Originally Posted by stripes View Post
Can’t think of any other words to describe what some Tivo recordings are doing.

Only recordings, and not on all channels.

Tried a restart, didn’t help.

Is it an engineer job, or is there something else I can try.

Ta.

Allen
Happened to my box about 5 years ago. Sounds like your box is on the way out. Virgin should swap it free of charge if you give them a call. They will probably run you through a few solutions whilst you are on the phone to see if it's fixable first.
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Old 27-09-2018, 21:22   #7
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Re: Stuttering, faltering, stopping

I do have it linked to a DVD recorder so I’d better start copying!
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Old 27-09-2018, 21:26   #8
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Re: Stuttering, faltering, stopping

Soon after I joined virgin, I had a similar experience - certain channels were worse than others, then I started loosing certain channels altogether.

I got an engineer out, who tested my signal strength? Said it was not high enough for 200mb broadband and 2 v6 boxes.

He went to the box down the road and moved me up the 'connection ladder' - this resolved my problems.

Not really sure why all connections are not equal but apparently they are not - this might be your problem?
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Old 27-09-2018, 22:08   #9
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Re: Stuttering, faltering, stopping

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Not really sure why all connections are not equal but apparently they are not
Because not all houses are the same distance from the cabinet. The more distant ones need more signal to get down the longer cable.
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Old 27-09-2018, 22:46   #10
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Re: Stuttering, faltering, stopping

Fair comments. My 2 Tivos have both worked well for some years, so I’m more inclined to the hard drives clapping out theory.
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Old 28-09-2018, 10:21   #11
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Re: Stuttering, faltering, stopping

A daft question, I'm sure, but...

Is there any way of saving all the recordings I've got on my Tivo box without copying them one-by-one to my linked DVD recorder?

Question applies whether I go for a simple upgrade, or whether I NEED such an upgrade because my hard drive is partially failing.

Most of our recordings, which date back months (you know the way, you record it just in case you want to see it 'one day') are fine - the juddering problem seems to have only arisen in the past month or so.

Allen.
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Old 29-09-2018, 16:39   #12
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Re: Stuttering, faltering, stopping

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Originally Posted by stripes View Post
Is there any way of saving all the recordings I've got on my Tivo box without copying them one-by-one to my linked DVD recorder?
You can play a whole folder in one go. Just highlight the folder and press play.

If your TiVo does get replaced, you can also copy the series links via the My Virgin Media website, so things will get recorded again next time they are broadcast.
https://help.virginmedia.com/system/...box-to-another
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Old 29-09-2018, 16:53   #13
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Re: Stuttering, faltering, stopping

Thanks spiderplant, that IS handy - means I can set it up and go away!

I'll also check out the virginmedia link, also looks interesting.

Ta.

Allen.
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Old 29-09-2018, 19:01   #14
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Re: Stuttering, faltering, stopping

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Thanks spiderplant, that IS handy - means I can set it up and go away!

I'll also check out the virginmedia link, also looks interesting.

Ta.

Allen.
See if you can get a V6 to replace your Tivo. It's worth a try!
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Old 30-10-2018, 10:10   #15
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Re: Stuttering, faltering, stopping

OLDBOY'S suggestion of a plug re-boot worked. I just pulled the power line out of the back of the Tivo box, left it for a few seconds, replugged. Restarted, and not a glimmer since. 'Ordinary' restarts (using the menu) didn't change anything, so many thanks, OLDBOY, you've solved it...

Allen.
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