50M Think Broadband Ping Monitor Results (POST YOURS) - Page 388

Taf · 28-10-2018, 15:39

Just a bit of social media, not hammering the bandwidth at all. No big downloads or uploads in this house these days.

Sephiroth · 28-10-2018, 17:29

So it's area congestion on your 8 channels. Maybe you should go for a Hub 3 - they're OK now.

Taf · 28-10-2018, 17:57

When it first arrived, it's wifi signal could not even reach 10ft vertically down to the V6 through a simple planked floor. Neither could it give a good signal to my son's phone in the next room though plasterboard. I was told to revert back to the 2ac as "the hub 3 is not very good at wifi".

SnoopZ · 28-10-2018, 18:12

Quote:

Originally Posted by Taf

When it first arrived, it's wifi signal could not even reach 10ft vertically down to the V6 through a simple planked floor. Neither could it give a good signal to my son's phone in the next room though plasterboard. I was told to revert back to the 2ac as "the hub 3 is not very good at wifi".

Sounds like your walls are similar to mine and i have no issues, just buy a proper router and use the latest modem from VM with 24 down streams as sooner or later you will need atleast a hub3.

Sephiroth · 28-10-2018, 18:14

In my experience, the Hub 3 wireless is the same as the 2ac (a very good 8 channel SH).

To be sure that the Hub 3 was not mis-performing, you could use NetAnalyzer or inSSIDer to measure the signal strength received from each hub at thekey locations, ensuring that the Hub 3 is at exactly the same location and orientation as the 2ac.

Taf · 28-10-2018, 19:11

Having a telecomms background, I suspect the internal aerial setup and alignment is not ideal for the situation I use it in.

Is there an internal photo or diagram showing the aerial knocking about?

---------- Post added at 19:11 ---------- Previous post was at 19:03 ----------

Found one!

https://www.mobile-computer-repairs....s/Arris-TG2492

Sephiroth · 28-10-2018, 20:47

If the attachments are present, you'll see the 3 x 5GHz antennae at the top left of IMG_5647 and in IMG_5646 2 x 2.4GHz antennae at the top on the other side of the board.

Taf · 29-10-2018, 10:21

Thanks for that, much clearer photos. Skycross surface antennae.

In my situation the 2.4Ghz antennae are facing a brick wall a foot away. Not good. I'd need to try rotating the case 180 degs and have the cabling facing me. Ugly.

---------- Post added at 10:21 ---------- Previous post was at 10:18 ----------

Incidentally that board is quite mucky!

SnoopZ · 29-10-2018, 11:28

Can't you just use the 5ghz or does that give you less range.

Have you thought about getting a proper router then you won't have these issues with future basic VM equipment?

Sephiroth · 29-10-2018, 11:39

Quote:

Originally Posted by Taf

Thanks for that, much clearer photos. Skycross surface antennae.

In my situation the 2.4Ghz antennae are facing a brick wall a foot away. Not good. I'd need to try rotating the case 180 degs and have the cabling facing me. Ugly.

---------- Post added at 10:21 ---------- Previous post was at 10:18 ----------

Incidentally that board is quite mucky!

You're welcome. I've made a block diagram from my teardown.

Anyway, on WiFi, you're faced with the dilemma of home aesthetics and practicality. I would always go for practicality, though that might (in my case does) include measures such as Powerline adapters in the house. I was pleasantly surprised to find that with 4 adapters in the house, three downstairs and one upstairs, I nevertheless got 75 Mbps on the upstairs one in the same room 5GHz (circuit is 200 Mbps).

Taf · 29-10-2018, 15:02

Quote:

Originally Posted by SnoopZ

Can't you just use the 5ghz or does that give you less range.

Have you thought about getting a proper router then you won't have these issues with future basic VM equipment?

5ghz is as cr@p as a cr@p thing in a cr@p situation. The house was rewalled several years ago with an overdose of stainless steel ties and grips. It's like living in a Faraday cage.

I expect VM's own modem-router to work properly without having to make a financial outlay myself.

SnoopZ · 29-10-2018, 15:19

Quote:

Originally Posted by Taf

5ghz is as cr@p as a cr@p thing in a cr@p situation. The house was rewalled several years ago with an overdose of stainless steel ties and grips. It's like living in a Faraday cage.

I expect VM's own modem-router to work properly without having to make a financial outlay myself.

It does work properly, it is just routers costing £100+ are better, this isn't just for a problem with VMs routers it is for any ISP.

I don't have my own router the Hub3 is fine for my house but if my walls where like yours i would get my own router or extenders if the wifi didn't provide enough coverage.

Gobble · 30-10-2018, 10:39

Quote:

Originally Posted by SnoopZ

It does work properly, it is just routers costing £100+ are better, this isn't just for a problem with VMs routers it is for any ISP.

I don't have my own router the Hub3 is fine for my house but if my walls where like yours i would get my own router or extenders if the wifi didn't provide enough coverage.

Yeah, even paid for routers aren't all created equal. There's plenty of comparisons on SmallNetBuilder.

I myself opted for one with better range and it was good enough to git rid of any black spots, but other people I know have gone down one of the mesh setups.

Taf · 31-10-2018, 18:39

The rubbish is appearing mid-afternoon as well now.

And loads of T3's for ages this morning, at one point we lost all connectivity (10am).

Quote:

Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000100 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out
Time Not Established Time Not Established Warning (5) 84020200 Lost MDD Timeout
Time Not Established Time Not Established Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out

VM says "there are no problems in your area".

Gobble · 05-11-2018, 13:34

Quote:

Originally Posted by Taf

The rubbish is appearing mid-afternoon as well now.

And loads of T3's for ages this morning, at one point we lost all connectivity (10am).

VM says "there are no problems in your area".

Log it on the forums, you'll get a better response from those staff. Otherwise, ring them when it's happening as they pretty much run a line test and if it comes back ok, they do nothing.