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Free V6 box
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Old 22-03-2018, 12:01   #376
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Re: Free V6 box

Would any of the helpful people on here know how much it would cost me to get an old TiVo swapped out for a v6?(it would be my 3rd one)
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Old 22-03-2018, 14:51   #377
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Re: Free V6 box

Quote:
Originally Posted by gunner45 View Post
It's a free upgrade so long as you have Virgin Media's broadband because a condition of getting the V6 is that you are required to take their broadband (smallest is VIVID 50).

An issue for some people is that it's not always easy to get the V6 connected to the hub if the devices are in different rooms. WiFi and powerline don't always work, and an Ethernet cable can be difficult to install.
Cool ta. The router is about 2m from my tivo
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Old 23-03-2018, 17:13   #378
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Re: Free V6 box

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Originally Posted by cheekyangus View Post
Interesting. I thought SHUB2ac (as opposed to original SHUB2) worked with V6 and weren't being replaced if you order a V6.
I have my V6 connected via wifi to my SHUB 2 and all works fine. Am I just lucky, or should I be looking to upgrade my SHUB?
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Old 23-03-2018, 18:15   #379
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Re: Free V6 box

No, leave it well alone! The Hub 3.0 is too risky, it's only needed for the VIVID 350 plan.
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Old 26-03-2018, 20:14   #380
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Re: Free V6 box

So I had to phone VM to sort out a problem with the V6 box which was resolved by some tweaking their end but once finished I could then see both my TiVo and V6 on their website. Even though the V6 is connected via wifi, I was able to transfer all the series links from the TiVo to the V6.
Chuffed.
Haven't yet worked out how to watch recordings from one to the other yet though?
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Old 26-03-2018, 23:37   #381
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Re: Free V6 box

Quote:
Originally Posted by toby View Post
So I had to phone VM to sort out a problem with the V6 box which was resolved by some tweaking their end but once finished I could then see both my TiVo and V6 on their website. Even though the V6 is connected via wifi, I was able to transfer all the series links from the TiVo to the V6.
Chuffed.
Haven't yet worked out how to watch recordings from one to the other yet though?
You'll need the 'old' TiVo to be connected to your home network via an ethernet cable.
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Old 01-04-2018, 21:28   #382
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Re: Free V6 box

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Originally Posted by Mr K View Post
I've never been able to do any upgrade via their website, its crap.
You are right, the system does not seem to work for existing customers. I just had a look - there are a few options online but they appear wrong. We have full house tv/100mb/weekend calls.

It says to upgrade to 200MB, keep full house and upgrade to evening and weekend callls will be an additional £31 per month . To go from weekend calls to Talk More Evenings and Weekends would be £26 more. From 100mb to 350mb would be £31 extra.

No options are shown for adding an additional V6 or Tivo box.
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Old 02-04-2018, 09:54   #383
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Re: Free V6 box

Quote:
Originally Posted by MrB View Post
You are right, the system does not seem to work for existing customers. I just had a look - there are a few options online but they appear wrong. We have full house tv/100mb/weekend calls.

It says to upgrade to 200MB, keep full house and upgrade to evening and weekend callls will be an additional £31 per month . To go from weekend calls to Talk More Evenings and Weekends would be £26 more. From 100mb to 350mb would be £31 extra.

No options are shown for adding an additional V6 or Tivo box.

I wanted to see how much it would cost to add a 3rd box to my 2x v6 boxes - cannot get this information off the website.

Should be simple, but is a waste of time for current customers.
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Old 02-04-2018, 13:55   #384
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Re: Free V6 box

It would be more of a surprise if something from VM was working properly.
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Old 04-04-2018, 20:12   #385
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Re: Free V6 box

Anyone notice a price increase when S6 swapped out, even on an out of contact account.
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Old 04-04-2018, 21:04   #386
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Re: Free V6 box

Its not just the website, if you ring different areas of Vm you'll get different prices for the same thing (e.g ordinary CS and retentions). With all these loyalty discounts, inflated standard prices, introductory offers, goodwill payments etc etc, they have utterly confused themselves as well as customers. However you can use this to your advantage i.e ring them all, on different days with different people and take the best price !
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Old 06-04-2018, 11:48   #387
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Re: Free V6 box

Up to now I have been very impressed with the V6.

But last evening it turned into a version of the old TIVO: spinning circles for almost every command, with some lasting several minutes. It's dependence on the internet seems to be its Achille's Heel. From 7pm to 11pm it was horrendous.

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Old 06-04-2018, 12:14   #388
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Re: Free V6 box

There was a TiVo server outage yesterday evening. Now resolved
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Old 06-04-2018, 13:21   #389
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Re: Free V6 box

I had the same, could not get anything on catch up or recorded to work!
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Old 06-04-2018, 15:41   #390
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Re: Free V6 box

Quote:
Originally Posted by Taf View Post
Up to now I have been very impressed with the V6.

But last evening it turned into a version of the old TIVO: spinning circles for almost every command, with some lasting several minutes. It's dependence on the internet seems to be its Achille's Heel. From 7pm to 11pm it was horrendous.



---------- Post added at 14:41 ---------- Previous post was at 14:39 ----------

There was a TiVo server outage yesterday evening. Now resolved Must have missed that mine was as "good" as normal all last night . Guess it was not such a Tivo problem as some would have us think. in CF14
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