General Be Aware - SPAM call from VM Technical Department - Page 2

**Paul** · 20-12-2020, 15:50

Quote:

Originally Posted by Maggy

VM doesn't call anyone.

I think they do - to try and sell you more services. Then again, they want you to verify with specific password characters, which I flatly refuse to do [as they called me, not the other way round] so I have no proof they were genuine VM calls.

Ken W · 20-12-2020, 16:00

I had an email from VM support says my DD had failed (which it had not) and I should contact support at xxx.gmail.com, I just deleted it

daveeb · 20-12-2020, 16:00

Quote:

Originally Posted by Paul

I think they do - to try and sell you more services. Then again, they want you to verify with specific password characters, which I flatly refuse to do [as they called me, not the other way round] so I have no proof they were genuine VM calls.

Same with me, in fact I ask them for my account number for security reasons

, usually ends in an information exchange stalemate and the call ends.

**Maggy** · 20-12-2020, 17:43

Quote:

Originally Posted by Paul

I think they do - to try and sell you more services. Then again, they want you to verify with specific password characters, which I flatly refuse to do [as they called me, not the other way round] so I have no proof they were genuine VM calls.

All I can say then I must be lucky because I've not been called by VM for simply ages. I mostly get emails or post from them. If I have an issue I phone them or I contact via the website.

Sirius · 23-12-2020, 19:34

I no longer say hello when i answer the phone, if i then get a voice saying they are from (insert ISP here) i say Hello welcome to the broadband support line for (insert the name of the company they say they are from). The confusion is fantastic. i try to keep it going as long as i can so they are not bothering someone else

I do like watching this guy take them to pieces

https://www.youtube.com/channel/UCC9...hx5NdctLBx5X7w

roughbeast · 24-12-2020, 10:08

Quote:

Originally Posted by Skie

Erm yes they do. They even call you asking for your account password* to prove it's you just so they can then try to sell you junk.

*Used to be the full password, now they at least ask for some different characters.

Correct! They ask you for specific characters, like 2nd, 5th, 10th. I'm not sure how useful it is to nick anyone's password though. Mine never works on the telephone.