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Lincoln area issues?
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Old 03-07-2018, 17:12   #1
GazCBG
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Question Lincoln area issues?

Hi,

My 200M has dropped three times so far, which seems to be caused by an upstream issue. I am in Lincoln North Hykeham near The Forum.

Thinkbroad link: https://www.thinkbroadband.com/broad...f1b7baf1c9053b

My power levels are below but look to be fine

Downsteam
Code:
Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
1	299000000	-0.4	38	256 qam	21
2	323000000	-0.9	38	256 qam	24
3	315000000	-0.5	38	256 qam	23
4	307000000	-0.5	38	256 qam	22
5	291000000	-0.5	38	256 qam	20
6	283000000	-0.7	38	256 qam	19
7	275000000	-0.7	38	256 qam	18
8	267000000	-0.5	38	256 qam	17
9	259000000	-0.7	38	256 qam	16
10	251000000	-0.7	38	256 qam	15
11	243000000	-0.9	38	256 qam	14
12	235000000	-0.5	38	256 qam	13
13	227000000	-0.2	38	256 qam	12
14	219000000	-0.2	38	256 qam	11
15	211000000	0	38	256 qam	10
16	203000000	0	38	256 qam	9
17	195000000	0.7	40	256 qam	8
18	187000000	0.9	38	256 qam	7
19	179000000	0.5	38	256 qam	6
20	171000000	0	38	256 qam	5
21	163000000	-0.4	38	256 qam	4
22	155000000	-0.2	38	256 qam	3
23	147000000	0.2	38	256 qam	2
24	139000000	0.7	38	256 qam	1
Upstream
Code:
1	46200000	45.7	5120	16 qam	5
2	25800000	41.8	5120	16 qam	8
3	32600000	42.8	5120	16 qam	7
4	39400000	44.3	5120	16 qam	6
Upstream Timeouts
Code:
1	ATDMA	0	0	17	0
2	ATDMA	0	0	1	0
3	ATDMA	0	0	2	0
4	ATDMA	0	0	1	0
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Last edited by GazCBG; 03-07-2018 at 17:22.
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Old 03-07-2018, 17:36   #2
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Re: Lincoln area issues?

Just phoned up on phone and there a message saying they aware of the issue, but it is a complex problem and no eta.
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Old 03-07-2018, 20:01   #3
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Re: Lincoln area issues?

Your power levels are text book. Hopefully they'll get your area to QAM64 uploads soon.
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Old 03-07-2018, 20:54   #4
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Re: Lincoln area issues?

2 of the upstreams are normally QAM64, while the other 2 are QAM16.
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Old 04-07-2018, 01:09   #5
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Re: Lincoln area issues?

i had a lot of drops over the last week or limited service and i don't even get 4 channels ,been like it for a week but speed is still ok,going up to the top tier tomorrow when yodal deliver the router hopefully it will get sorted soon.

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
Locked 3 32600000 Hz ATDMA 50.0 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
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Old 04-07-2018, 09:47   #6
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Re: Lincoln area issues?

Mine become stable around 6pm

Upstream

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 25800000 42 5120 16 qam 8
2 32600000 42 5120 16 qam 7
3 39400000 42.8 5120 64 qam 6
4 46200000 43.3 5120 64 qam 5
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Old 04-07-2018, 11:09   #7
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Re: Lincoln area issues?

i just checked mine and it does look like they have fixed it

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 1 46200000 Hz ATDMA 49.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 2 39400000 Hz ATDMA 49.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 3 32600000 Hz ATDMA 49.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 4 25800000 Hz ATDMA 48.0 dBmV 64QAM 6400000 Hz 5120 Ksym/sec

looks like i have the 64QAM as well now
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Old 05-07-2018, 23:52   #8
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Re: Lincoln area issues?

looks like you have noise on the upstream the lower frequencies are more prone to noise .
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