09-10-2018, 21:06
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#1
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cf.addict
Join Date: Nov 2005
Location: N E Lincs
Posts: 426
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SH3 conundrum
Updated the VM connect app and it would only really work properly with a SH3. The app says I am entitled to a free SH3 and I would like to be part of the general VM WiFi availability, however this forum has given it a bad name. Comments appreciated.
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09-10-2018, 23:31
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#2
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,254
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Re: SH3 conundrum
No issues for me in gaming or with WiFi and depending on your future internet speed you have to have a Hub3.
I would get the Hub3 see how you get on with it in router mode then you can put it in modem mode and buy your own router if it isn't good enough for you.
__________________
PSN: Snoopzster
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10-10-2018, 07:12
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#3
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: SH3 conundrum
The Hub 3 is now fine. It only took 2 years to get to this stage!
__________________
Seph.
My advice is at your risk.
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10-10-2018, 08:15
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#4
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cf.addict
Join Date: Nov 2005
Location: N E Lincs
Posts: 426
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Re: SH3 conundrum
OK good to know. Had to uninstall VM Connect app, keeps stopping - crashing. Can only link to SH3. Gone back to the previous version, thanks both.
Last edited by JPAC; 10-10-2018 at 08:19.
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10-10-2018, 09:36
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#5
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: SH3 conundrum
Quote:
Originally Posted by Sephiroth
The Hub 3 is now fine. It only took 2 years to get to this stage!
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Surely the issue will always remain if the chip was overloaded? (The multiple-hundred-page VM thread is a bit long to catch up on!)
Those gorgeous 300ms spikes to the local LAN were fun. Can't imagine they were fixable?
Tom
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10-10-2018, 10:04
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#6
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: SH3 conundrum
Quote:
Originally Posted by SirThomas
Surely the issue will always remain if the chip was overloaded? (The multiple-hundred-page VM thread is a bit long to catch up on!)
Those gorgeous 300ms spikes to the local LAN were fun. Can't imagine they were fixable?
Tom
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Yep, they were fixed.
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10-10-2018, 11:16
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#7
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: SH3 conundrum
Quote:
Originally Posted by Gobble
Yep, they were fixed.
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... much to my surprise as per Tom's remark.
__________________
Seph.
My advice is at your risk.
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10-10-2018, 12:46
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#8
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cf.addict
Join Date: Oct 2012
Services: Gig1 SH4-AX86U, Stream
Posts: 155
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Re: SH3 conundrum
Quote:
Originally Posted by Sephiroth
... much to my surprise as per Tom's remark.
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I'll be honest, I didn't think it was ever going to happen and given the amount of time and messing about moving things between CPU and PP (and everything in-between), I don't think they thought they would fix it either!
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10-10-2018, 13:43
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#9
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: SH3 conundrum
Apparently they're sending me out (another) Hub3 for upgraded BB - I'll plug mine in and see what differences there are. Can't hurt.
Do we know if Hubs update without an active service plan?
Tom
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10-10-2018, 13:59
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#10
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: SH3 conundrum
You shouldn't be sent a new Hub 3 if you have one that works - there is only one model.
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I work for Virgin Media but all views are my own.
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10-10-2018, 14:25
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#11
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cf.addict
Join Date: Nov 2005
Location: N E Lincs
Posts: 426
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Re: SH3 conundrum
Just to add when I tried to order a Hub 3 at no extra cost, the links don't work via the app. Calling 150, they said there was a £25 delivery and activation fee, hence I won't be getting a Hub 3.
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10-10-2018, 15:10
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#12
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: SH3 conundrum
Quote:
Originally Posted by BenMcr
You shouldn't be sent a new Hub 3 if you have one that works - there is only one model.
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Oh absolutely - I had a Hub3 previously sent to me, but put my trusty 2ac back into action!
Just curious if they auto-update without activation, as it'd be good to see if the improvements are indeed helpful (GUI, LAN latency etc..)
Tom
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11-10-2018, 22:09
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#13
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: SH3 conundrum
Quote:
Originally Posted by Sephiroth
The Hub 3 is now fine. It only took 2 years to get to this stage!
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Completely agree! Installed and tested mine out today...
A bit for you, should it help JPAC;
*Local LAN latency IS NOW FIXED, so that's a biggie.
*The GUI is perfectly usable and a world apart from the old release. That was like moving through treacle.
*Passwords still in plain text and require daft characters.
*2.4>5GHz passover is still flawed, but tbh that's no huge problem anyways.
*Port forwarding used to be a pain and not work - Yet to test this and I'll edit when I do.
I have a sneaking suspicion that my new one is of a differing hardware release, as the build quality and is totally different.
>In short and for normal usage purposes I would go for it.
It now passes my seal of approval. It certainly didn't before.
Only thing I'd love, is the ability to use custom DNS - But completely understandable why it isn't.
Tom
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11-10-2018, 23:49
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#14
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cf.addict
Join Date: Nov 2005
Location: N E Lincs
Posts: 426
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Re: SH3 conundrum
Thanks for the info SirThomas. Interesting comment over on the VM forum; "with self install vm often send reconditioned routers, whereas the engineers are more likely to have a new device. So in my opinion much better spending 40 on a new device which works than 25 on a second hand self install which may or may not work."
Maybe it's a case of 'if it's not broken don't fix it.'
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12-10-2018, 00:09
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#15
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: SH3 conundrum
Ben actually there r 2 models, Black and White lol.
I know they are identical internally but externally they are not.
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