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TNT Sports removal
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Old 30-06-2024, 10:12   #31
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Re: TNT Sports removal

Easy done.

Essentially in the background everyone’s subscription now has it as an add on and as the 30 days expire they’ll take it off those emailed. Leaving a lower number of people “getting it free”.
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Old 30-06-2024, 11:16   #32
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Re: TNT Sports removal

They could potentially do this with any channel. 'You not watched for a few weeks, so we've got rid'. You can still pay for it though !
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Old 30-06-2024, 13:19   #33
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Re: TNT Sports removal

Quote:
Originally Posted by Inactive Digital View Post
Ah, okay. I thought those who'd received the email had the channels removed last night and needed to opt back in to receive the channels again.

Edit: It does appear that the channels have been removed from some customers this morning. The forum is already getting complaints: https://community.virginmedia.com/t5...5537723/page/6

Strange to do this on a weekend when you traditionally have fewer customer service staff working to deal with the inevitable enquiries it will generate.
Just checked mine, still active. As mentioned i've had a couple of e-mails from them, not the opt back in e-mail but a save hassle and recontract e-mail. No thanks !
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Old 30-06-2024, 15:14   #34
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Re: TNT Sports removal

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Originally Posted by jfman View Post
Easy done.

Essentially in the background everyone’s subscription now has it as an add on and as the 30 days expire they’ll take it off those emailed. Leaving a lower number of people “getting it free”.
Definitely not everyone, perhaps it has been included as a free add-on for regular TNT Sports viewers and those who got the email and and responded earlier. From what I've seen, many customers have had TNT Sports removed when the Full House / Maxit subscription codes were removed.

---------- Post added at 15:14 ---------- Previous post was at 15:11 ----------

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Originally Posted by Inactive Digital View Post
Things must be bad for them to have done this overnight on a Saturday with no notice and just 48 hours after they started emailing customers. Either that, or they failed to get advice from customer service about the importance of timing for such an action.
There's a definite "this needs to be done before contract negotiations on Monday" feel to this. Customers losing out on the channels, albeit temporarily, doesn't seem to be the priority.
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Old 30-06-2024, 15:44   #35
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Re: TNT Sports removal

Quote:
Originally Posted by Inactive Digital View Post
Things must be bad for them to have done this overnight on a Saturday with no notice and just 48 hours after they started emailing customers. Either that, or they failed to get advice from customer service about the importance of timing for such an action.
I stand corrected. Mad.
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Old 01-07-2024, 01:43   #36
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Re: TNT Sports removal

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Originally Posted by Mr K View Post
They could potentially do this with any channel. 'You not watched for a few weeks, so we've got rid'. You can still pay for it though !
what a mess this is!
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Old 01-07-2024, 02:38   #37
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Re: TNT Sports removal

Quote:
Originally Posted by Mr K View Post
They could potentially do this with any channel. 'You not watched for a few weeks, so we've got rid'. You can still pay for it though !
In theory, yes, but this is a fairly unique case for premium channels with their own add-on packs which had been made available to a wider range of subscribers. It would be much more difficult for other channels which don't have add-on subscription packs.

---------- Post added at 02:38 ---------- Previous post was at 02:29 ----------

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what a mess this is!
Well yes, exactly.
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Old 06-07-2024, 00:37   #38
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Re: TNT Sports removal

I signed up for the Volt package in April, last year. So, it’s due to expire in October. Just found out the TNT channels have been removed, even though they’re included in the package I signed up for. I have not received any e-mail regarding this - re-instate or contract renewal. I’ve been a customer for 24 years, most of the time on the top package (was on the original 2MB trial). Not for much longer. They can wave goodbye to £140 a month from me. That’s gone up £10 during the duration of the contract. Yet more scummy practice from corporate Britain.
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Old 12-07-2024, 07:33   #39
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Re: TNT Sports removal

Quote:
Originally Posted by Ardbeg1977 View Post
I signed up for the Volt package in April, last year. So, it’s due to expire in October. Just found out the TNT channels have been removed, even though they’re included in the package I signed up for. I have not received any e-mail regarding this - re-instate or contract renewal. I’ve been a customer for 24 years, most of the time on the top package (was on the original 2MB trial). Not for much longer. They can wave goodbye to £140 a month from me. That’s gone up £10 during the duration of the contract. Yet more scummy practice from corporate Britain.
The tv licence doesn't cost much more for a year than what you're paying in a month. Proves what good value it is. Sports channels are overpriced, if we all cancelled, and went and watched in person, they'd have to think again. I'm going to let TNT go , only watched cricket on it occasionally. However it will be a great bargaining chip when negotiating the contract price lower.

Last edited by Mr K; 12-07-2024 at 07:37.
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Old 15-07-2024, 12:26   #40
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Re: TNT Sports removal

Quote:
Originally Posted by Mr K View Post
The tv licence doesn't cost much more for a year than what you're paying in a month. Proves what good value it is. Sports channels are overpriced, if we all cancelled, and went and watched in person, they'd have to think again. I'm going to let TNT go , only watched cricket on it occasionally. However it will be a great bargaining chip when negotiating the contract price lower.
How are you going to fit everyone that cancels into stadiums/arenas? What about those that watch but don't support said team, so have no interest in watching at the stadium?
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Old 15-07-2024, 17:20   #41
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Re: TNT Sports removal

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Originally Posted by Mythica View Post
How are you going to fit everyone that cancels into stadiums/arenas? What about those that watch but don't support said team, so have no interest in watching at the stadium?
Understand your point, but not buying something is the best tool consumers have.
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