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Problem with new 4G sim card
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Old 08-10-2017, 14:25   #1
Exorcist74
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Unhappy Problem with new 4G sim card

Never had a problem with my old Verginmedia G3 sim card.Never
2 months ago I had my new 4G sim card, upgrade from 3G, everything worked well,that is untill 5wks ago, I went to use my data plan and after 15min of use my system went dead as a door post, no phone connection,no TXT nothing, dealing with my data plan, I try everything I could think of to get my service back,checked my network mode [WCDMA],Access Point setting,network operators Search networks/select automatically would force close after 2 sec......NOTHING.
The only way i could get my data plan to work was by resetting my phone 2 times,then everything was back as it should be,that is till i turn my data plan back on and again 15-20min dead again, signal bar showed 4 bars,but that meant nothing if you cant use your phone,WiFi worked ok during these blackouts..
I was told I could not use G4 on my phone GALAXY NOTE GT-N7000 ,that wasn't a problem.... G4 would come in handy for my next phone, BUT I am peved having to go through this every time I want to use my Data plan.........
So to get things back to work Just reset your phone.. There has to be a problem with the Sim card or the APN setting


Any Idea's most gratefully excepted
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Old 08-10-2017, 15:14   #2
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Re: Problem with new 4G sim card

Quote:
Originally Posted by Exorcist74 View Post
Never had a problem with my old Verginmedia G3 sim card.Never
2 months ago I had my new 4G sim card, upgrade from 3G, everything worked well,that is untill 5wks ago, I went to use my data plan and after 15min of use my system went dead as a door post, no phone connection,no TXT nothing, dealing with my data plan, I try everything I could think of to get my service back,checked my network mode [WCDMA],Access Point setting,network operators Search networks/select automatically would force close after 2 sec......NOTHING.
The only way i could get my data plan to work was by resetting my phone 2 times,then everything was back as it should be,that is till i turn my data plan back on and again 15-20min dead again, signal bar showed 4 bars,but that meant nothing if you cant use your phone,WiFi worked ok during these blackouts..
I was told I could not use G4 on my phone GALAXY NOTE GT-N7000 ,that wasn't a problem.... G4 would come in handy for my next phone, BUT I am peved having to go through this every time I want to use my Data plan.........
So to get things back to work Just reset your phone.. There has to be a problem with the Sim card or the APN setting


Any Idea's most gratefully excepted
I suggest that is the whole problem. I presume you mean 4G.
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Old 09-10-2017, 00:58   #3
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Re: Problem with new 4G sim card

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Originally Posted by pip08456 View Post
I suggest that is the whole problem. I presume you mean 4G.


Yes sorry 4G
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Old 17-10-2017, 20:14   #4
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Re: Problem with new 4G sim card

I tried to up to my partners phone to 4G sim upgrade from virgin.. it stated that it could take from 10 minutes to 24 hours to upgrade... after 26 hours ....ZERO... ditched the upgrade.
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Old 25-10-2017, 11:13   #5
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Re: Problem with new 4G sim card

Quick update phone VM and explained what the problem was and before I could finish the lady told me that there was a problem with the old sim that they sent out and they would immediately send out a new replacement,It seem to work, but have to run it a few more time, thanks all..
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