Changes to Virgin TV (2021)
14-04-2021, 14:06
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#376
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cf.addict
Join Date: Apr 2008
Services: Virgin Media Ultimate Package with M600 Broadband , 360 Box owner , Volt Mobile, + Virgin Home Phon
Posts: 323
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by ScottishSteve
I was notified of this on numerous occasions throughout the process
As part of the sign up for 360 online
With the remote controls in the box
Even during the process there was a warning that ALL recordings and settings would be deleted, it gave an option to cancel at that point.
Someone has clearly given you the wrong info.
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As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol
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14-04-2021, 14:24
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#377
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cf.mega poster
Join Date: Jun 2019
Location: Jupiter
Services: Giganet broadband 1gbs, netflix, Peacock,HBOMAX, kodi
Posts: 1,099
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by vincerooney
any idea then we're getting the tivo 360 software for the tivo v6? Is the tivo 360 still not as good as the v6? Its missing a ton of apps?
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You can ask for it now for a bargain £24.99.
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14-04-2021, 14:26
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#378
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cf.geek
Join Date: Mar 2007
Posts: 654
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Re: Changes to Virgin TV (2021)
Software version 4.31 has appeared on my 360 boxes.
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14-04-2021, 22:56
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#379
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cf.mega poster
Join Date: Jan 2008
Posts: 10,065
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Rob King
As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol
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Unfortunately, you've found out the hard way not to believe anything that you're told on the phone by VM. Sometimes it's through lack of knowledge and, in my opinion, sometimes it's blatant lies to get a sale or extend a contract. The internet is full of similar complaints about this sort of thing.
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14-04-2021, 23:53
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#380
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by heavyside
Software version 4.31 has appeared on my 360 boxes.
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Have you noticed any improvements, heavyside?
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15-04-2021, 07:25
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#381
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cf.geek
Join Date: Mar 2007
Posts: 654
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by OLD BOY
Have you noticed any improvements, heavyside?
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No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.
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15-04-2021, 07:55
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#382
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by heavyside
No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.
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How annoying.
Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.
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15-04-2021, 08:37
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#383
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cf.geek
Join Date: Mar 2007
Posts: 654
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by OLD BOY
How annoying.
Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.
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That's not the case. The last channel on my personal profile list is BBC One SD and that's only there because the London regional news is unavailable on BBC One HD. It's annoying to have to do this but when I can find some time I plan to create a new profile and see if this behaves normally.
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15-04-2021, 13:33
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#384
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Also on X (Twitter)
Join Date: Jul 2006
Location: Media Boy UK HQ
Posts: 14,739
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Re: Changes to Virgin TV (2021)
It April and still no new channels launches.
We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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15-04-2021, 13:42
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#385
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,099
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Re: Changes to Virgin TV (2021)
Calm down, lad...
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15-04-2021, 14:13
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#386
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cf.addict
Join Date: Jan 2019
Posts: 445
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Media Boy
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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The Sky UHD service has launched among other services.
Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.
Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.
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15-04-2021, 15:34
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#387
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cf.mega poster
Join Date: Jun 2019
Location: Jupiter
Services: Giganet broadband 1gbs, netflix, Peacock,HBOMAX, kodi
Posts: 1,099
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Media Boy
It April and still no new channels launches.
We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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That's because no new channels have launched at all a certain pandemic halted a lot of plans.
__________________
Destiny is not set but what we make.
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15-04-2021, 18:37
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#388
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Media Boy
It April and still no new channels launches.
We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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15-04-2021, 19:03
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#389
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,278
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Media Boy
It April and still no new channels launches.
We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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What on earth do you think is really worth adding . Notice the UK news shows that it will be on all outlets in the UK .will have to wait and see I guess.
---------- Post added at 19:03 ---------- Previous post was at 19:01 ----------
Quote:
Originally Posted by ScottishSteve
The Sky UHD service has launched among other services.
Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.
Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.
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There a number of people here that should take that message on board . No names Richard !
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16-04-2021, 17:40
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#390
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Media Watcher
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,408
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Re: Changes to Virgin TV (2021)
Quote:
Originally Posted by Media Boy
It April and still no new channels launches.
We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.
Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.
Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).
Blue means Not in Scotland.
Red means Scotland only.
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There have been huge devlopments over the last year MB, it's just not on the broadcasting front. Although I would never rule out new channels, I would expect to see a grdaul decline of channels from now on. The best we can hope for is some SD channels get the HD treatment like the Sony one.
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