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Virgin Media Outages - 27 Apr 2020
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Old 28-04-2020, 12:18   #61
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Re: Virgin Media Outages - 27 Apr 2020

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Old 28-04-2020, 12:25   #62
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Re: Prob with virgin tv and internet

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Originally Posted by RichardCoulter View Post
Unfortunately, I don't have a Smartphone, but thanks for the suggestion

---------- Post added at 18:59 ---------- Previous post was at 18:58 ----------



How much is a backup connection (or do you only pay when it has to kick in)? I might look into this.
Three do 4g broadband with a hub unlimited from £22p/m
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Old 28-04-2020, 13:50   #63
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Re: Virgin Media Outages - 27 Apr 2020

My 350mb broadband only came back late this morning.

Uploads speeds were < 1 mb and download was up and down.

What was the issue?
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Old 28-04-2020, 14:29   #64
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Re: Virgin Media Outages - 27 Apr 2020

My connection went down again around 10 minutes ago.
With so many employees working from home relying on critical infrastructure such as Disney+ right now, I hope it gets sorted soon! 😉
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Old 28-04-2020, 15:48   #65
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Re: Virgin Media Outages - 27 Apr 2020

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Originally Posted by Inactive Digital View Post
My connection went down again around 10 minutes ago.
I think that must be more local to you, mine has been stable since about 12.30 am.
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Old 28-04-2020, 15:52   #66
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Re: Virgin Media Outages - 27 Apr 2020

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I think that must be more local to you, mine has been stable since about 12.30 am.
Agreed. A network configuration change was made overnight to prevent it happening again.
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Old 28-04-2020, 16:03   #67
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Re: Virgin Media Outages - 27 Apr 2020

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Agreed. A network configuration change was made overnight to prevent it happening again.
Out of interest, have you got any more detail on that please?
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Old 28-04-2020, 16:12   #68
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Re: Virgin Media Outages - 27 Apr 2020

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Originally Posted by Paul View Post
I think that must be more local to you, mine has been stable since about 12.30 am.
Mine has been solid all day as well.
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Old 28-04-2020, 16:19   #69
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Re: Virgin Media Outages - 27 Apr 2020

I wonder if the way Netflix on the V6 continues to only work intermittently is part of the same fault.
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Old 28-04-2020, 16:21   #70
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Re: Virgin Media Outages - 27 Apr 2020

That isn't something I've noticed.

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Originally Posted by heavyside View Post
I wonder if the way Netflix on the V6 continues to only work intermittently is part of the same fault.
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Old 28-04-2020, 16:28   #71
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Re: Virgin Media Outages - 27 Apr 2020

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Originally Posted by Sirius View Post
Mine has been solid all day as well.
Same here.
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Old 28-04-2020, 16:29   #72
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Re: Virgin Media Outages - 27 Apr 2020

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Originally Posted by DVD Cinema View Post
Out of interest, have you got any more detail on that please?
I don't know the details, but for now they have changed routing to bypass the faulty part of the network.

Quote:
Originally Posted by heavyside View Post
I wonder if the way Netflix on the V6 continues to only work intermittently is part of the same fault.
That's definitely something different. Please start a new thread explaining what goes wrong.
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Old 28-04-2020, 16:39   #73
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Re: Virgin Media Outages - 27 Apr 2020

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Originally Posted by johnnyposs View Post
Mine went down again at 23:18. years ago i phoned NTL up up and said my BB keeps going down at 6pm. He said it was impossible. He phoned me up before 6 and said i am watching. It went down at 6 and he swore. been fine ever since tonight

Same here while on GTA V.


I gave up and watched TV

---------- Post added at 15:39 ---------- Previous post was at 15:38 ----------

Also the VM service status page was unavaible 404 IIRC.
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Old 28-04-2020, 16:47   #74
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Re: Virgin Media Outages - 27 Apr 2020

Quote:
Originally Posted by Paul View Post
I think that must be more local to you, mine has been stable since about 12.30 am.
Yep, definitely different this time as it's still not working yet. Status page shows its being worked on though. Cheers all.
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Old 28-04-2020, 17:22   #75
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Re: Virgin Media Outages - 27 Apr 2020

Thanks spiderplanet, that makes sense.

I don't suppose this is something that can be flagged up or fixed automatically?
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