27-05-2004, 10:11
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#1
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Inactive
Join Date: Jan 2004
Posts: 66
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Incoming Mail
I have 4 emal accounts set up. The first receiving mail ok. The second says receiving 1 of 12 but doesn't complete. Therefore I assume theres something 'wrong' with this mail.I keep getting a message' your server hasn't responded for 60 seconds' so I say wait. Is there anything that I can do ?
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27-05-2004, 10:21
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#2
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 59
Posts: 15,868
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Re: Incoming Mail
Does the email have a web mail access facility. If so, can you access it by that. May just be a rogue email with a large attachment or something that if deleted via webmail allows everything else to run.
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27-05-2004, 10:28
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#3
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Inactive
Join Date: Jan 2004
Posts: 66
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Re: Incoming Mail
How do I find that out ? I am using outlook express.
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27-05-2004, 10:30
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#4
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 57
Services: Virgin stuff
Posts: 6,407
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Re: Incoming Mail
Quote:
Originally Posted by porpoise
How do I find that out ? I am using outlook express.
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Outlook Express is just a client, like webmail .... who do you have your email accounts with, and do they provide webmail access to your accounts ?
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27-05-2004, 11:31
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#5
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Inactive
Join Date: Jan 2004
Posts: 66
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Re: Incoming Mail
Why NTL of course !!!! is there any other !!! ;-D
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27-05-2004, 11:36
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#6
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 39
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Incoming Mail
try browsing to http://webmail.ntlworld.com and logging into the problem account there. It should then show you the 12 messages, delete any that might cause problems (ie virus infected/ corrupt/ very large) and then try the send and receive in OE again... should get it going for you.
MB
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27-05-2004, 12:00
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#7
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Inactive
Join Date: Jan 2004
Posts: 66
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Re: Incoming Mail
Thank you, they were all spam, all cleared no problem now. Thank you very much for your help.
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27-05-2004, 12:04
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#8
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 57
Services: Virgin stuff
Posts: 6,407
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Re: Incoming Mail
Glad u got it sorted
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27-05-2004, 14:12
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#9
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Inactive
Join Date: Jan 2004
Location: Abingdon, Oxfordshire
Posts: 241
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Re: Incoming Mail
I had a similar problem, but clearing the mail off the server still doesn't make it work!
I have three NTL email addresses but only two work. If I send mail to the third it just stays on the server. Outlook sends a test message to say all is OK, but it doesn't come back!
Any pointers appreciated.
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27-05-2004, 15:14
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#10
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 39
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Incoming Mail
Quote:
Originally Posted by MJB
I had a similar problem, but clearing the mail off the server still doesn't make it work!
I have three NTL email addresses but only two work. If I send mail to the third it just stays on the server. Outlook sends a test message to say all is OK, but it doesn't come back!
Any pointers appreciated.
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can you paste the error message that you get for Outlook when you try to receive messages.
are you using any firewall or antivirus software?
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27-05-2004, 17:05
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#11
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Inactive
Join Date: Jan 2004
Location: Abingdon, Oxfordshire
Posts: 241
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Re: Incoming Mail
Hi MB,
me again - so soon!
I get no error messages at all. When I check for messages in Outlook I am told all are downloaded, but nothing ever comes from the one of them. When I go to check on the server the messages are just sat there!
And yes, firewall & antiVirus, but everything else has always worked INCLUDING the one that doesn't at the moment.
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27-05-2004, 18:23
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#12
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 39
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Incoming Mail
Quote:
Originally Posted by MJB
Hi MB,
me again - so soon!
I get no error messages at all. When I check for messages in Outlook I am told all are downloaded, but nothing ever comes from the one of them. When I go to check on the server the messages are just sat there!
And yes, firewall & antiVirus, but everything else has always worked INCLUDING the one that doesn't at the moment.
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hmm... sounds obvious...but are you sure that all 3 of the email accounts are setup in outlook? if there were two that were failing to receive messages for some reason then i would expect outlook to give you an error of some kind.
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27-05-2004, 20:00
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#13
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Inactive
Join Date: Jan 2004
Location: Abingdon, Oxfordshire
Posts: 241
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Re: Incoming Mail
Yes, 100%.........
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27-05-2004, 20:03
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#14
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 39
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Incoming Mail
Quote:
Originally Posted by MJB
Yes, 100%.........
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pm me which accounts it is you are having problems with and i will take a look for you when i have a minute
MB
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