VM TV Outage

[DDDD]

Originally Posted by epsilon

Almost all but still a few problems.


Channel 209 Crime & Inv HD - Black level video, no audio.

Channel 416 TCM HD - after initially displaying black level video with no audio it then displayed a Premier Sport service unavailable message eventually replaced with a "we're sorry this channel is temporarily unavailable..." slate

Channel 757 TJC HD - same as TCM HD


There may be other problems, that's all I know about.

Should have been showing a not broadcasting slate around 9 and then back on around 3am . These don't come from satellite
TJC
TCM
pure babes
NGTV good times
LFC
Zee cinema

and a few others

That was a long day ! Still going !

[ScottishSteve]

BBC Alba still on a blank screen

[DDDD]

Originally Posted by ScottishSteve

BBC Alba still on a blank screen

What area of Scotland ?

---------- Post added at 01:10 ---------- Previous post was at 01:06 ----------

Whats that like now ?

[ScottishSteve]

Originally Posted by DDDD

What area of Scotland ?

---------- Post added at 01:10 ---------- Previous post was at 01:06 ----------

Whats that like now ?

Ayrshire and it has been blank since yesterday Ch 120 still black screen but red button prompt loads

[DDDD]

Originally Posted by ScottishSteve

Ayrshire and it has been blank since yesterday

yeah just have a look now , it might be back on

ch+ ch- of course

[ScottishSteve]

Originally Posted by DDDD

yeah just have a look now , it might be back on

ch+ ch- of course

Nope still nothing

[DDDD]

Originally Posted by ScottishSteve

Nope still nothing

Schoolboy error , give me 10 mins

---------- Post added at 01:49 ---------- Previous post was at 01:41 ----------

Right , give that a try

[ScottishSteve]

It lives again

Never thought that this forum would be so interactive. Thank you.

Just as another thought, the app list on the website says MTV Play is available on 360 (it was meant to be added on 21st October) is that coming soon?

[DDDD]

Originally Posted by ScottishSteve

It lives

Never thought that this forum would be so interactive

haha , with a disaster like this I have to keep my eye on the forums .

Different channel numbers in England and Scotland , so im sat here watching it in GT Manchester and the Scottish service wasn't there , so i've just squeezed it in . Hopefully it stays on now

[ScottishSteve]

Originally Posted by DDDD

haha , with a disaster like this I have to keep my eye on the forums .

Different channel numbers in England and Scotland , so im sat here watching it in GT Manchester and the Scottish service wasn't there , so i've just squeezed it in . Hopefully it stays on now

I thought it was something to do with that. But at least it is another problem solved.

Must have been a nightmare few days (and nights) for you.

[DDDD]

Originally Posted by ScottishSteve

It lives again

Never thought that this forum would be so interactive. Thank you.

Just as another thought, the app list on the website says MTV Play is available on 360 (it was meant to be added on 21st October) is that coming soon?

I will find out on Monday Steve and let you know mate

[ScottishSteve]

Just another one I noticed when you mentioned that problem
ITVbe +1 on 162 is black screen

[DDDD]

Originally Posted by ScottishSteve

Just another one I noticed when you mentioned that problem
ITVbe +1 on 162 is black screen

I thought that was BBC scotland , hopefully they will come back on in the next 30 mins , but after a bit of disruption

[epsilon]

Originally Posted by DDDD

Should have been showing a not broadcasting slate around 9 and then back on around 3am . These don't come from satellite
TJC
TCM
pure babes
NGTV good times
LFC
Zee cinema

and a few others

That was a long day ! Still going !

I'm not sure if Crime & Inv HD ever got the slate, it was just a black screen when I checked. I mentioned the Asian channels when I commented that the channels had been restored. Yeah, I think the original check for content was simply a manual check through the channels, so missing channels not in subscribed packs weren't picked up. A later check looked for static video rates and / or absent video / audio streams, so was more comprehensive. A long day indeed.

---------- Post added at 02:33 ---------- Previous post was at 02:25 ----------

Originally Posted by ScottishSteve

BBC Alba still on a blank screen

Originally Posted by ScottishSteve

Just another one I noticed when you mentioned that problem
ITVbe +1 on 162 is black screen

Both being Scotland specific configurations. It's always a good idea to mention or report any problems with regional variations as any problems are less likely to be detected outside the specific area.

[DDDD]

Originally Posted by epsilon

Both being Scotland specific configurations. It's always a good idea to mention or report any problems with regional variations as any problems are less likely to be detected outside the specific area.

100% agree

both services should be back on now

---------- Post added at 04:07 ---------- Previous post was at 02:52 ----------

Originally Posted by epsilon

I'm not sure if Crime & Inv HD ever got the slate, it was just a black screen when I checked. I mentioned the Asian channels when I commented that the channels had been restored. Yeah, I think the original check for content was simply a manual check through the channels, so missing channels not in subscribed packs weren't picked up. A later check looked for static video rates and / or absent video / audio streams, so was more comprehensive. A long day indeed.

yeah , main headend moved over to a DR headend to restore service , the encryption changed to a different key server which needed a kick . So the broadcast was all good but no one could descramble anything and we couldn't put the services out in the clear unfortunately, this was kicked around 6-7 pm if i remember correctly