26-01-2018, 16:29
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#1
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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HUB3 WPS button
Hi, hope someone can help me here, I am trying to connect a Netgear AC1200 WiFi range extender to my Hub 3, I've followed the instructions as per the quick start guide, but when I press the WPS button on the front of the HUB 3 after pressing the wps button on the extender to pair the device with my network, instead of just seeing the normal WiFi green signal on the HUB 3 I am also seeing two green arrows pointing in different directions just below the green Wifi signal, this seems to be preventing me from connecting my Netgear extender, all help welcomed.
Thx
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26-01-2018, 16:41
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: HUB3 WPS button
A short press on the WPS button on the Hub 3.0 will show the status lights.
You need to hold it down until the WiFi light starts flashing.
__________________
I work for Virgin Media but all views are my own.
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26-01-2018, 17:10
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#3
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: HUB3 WPS button
Thanks Ben.
---------- Post added at 17:10 ---------- Previous post was at 16:53 ----------
I'm having no luck it would seem, it just will not connect/pair with the HUB 3, even though it's only about 4 feet from it, any ideas?
Thx
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26-01-2018, 19:20
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#4
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: HUB3 WPS button
I got it working, eventually, I still think the HUB 3 is pretty crap on the WiFi side, I get better results using 2G than 5G!
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26-01-2018, 23:14
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#5
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,308
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Re: HUB3 WPS button
Quote:
Originally Posted by Mad Max
I got it working, eventually, I still think the HUB 3 is pretty crap on the WiFi side, I get better results using 2G than 5G!
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2.4Ghz will give you greater range but with less bandwidth compared to 5Ghz which is faster but shorter range.
__________________
PSN: Snoopzster
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26-01-2018, 23:42
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#6
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,315
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Re: HUB3 WPS button
Quote:
Originally Posted by SnoopZ
2.4Ghz will give you greater range but with less bandwidth compared to 5Ghz which is faster but shorter range.
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At four feet separation surely the 5 GHz should be faster for Mad Max, think i'll stick with shub 2 as long as i can.
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27-01-2018, 01:02
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#7
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: HUB3 WPS button
Quote:
Originally Posted by daveeb
At four feet separation surely the 5 GHz should be faster for Mad Max, think i'll stick with shub 2 as long as i can.
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Yes you would think so mate, but it isn't, it's as I said, crap!!
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27-01-2018, 01:10
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#8
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,315
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Re: HUB3 WPS button
Quote:
Originally Posted by Mad Max
Yes you would think so mate, but it isn't, it's as I said, crap!!
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Have you tried setting the channels manually rather than leaving on auto ? you might have something interfering with the channel it auto sets to.
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27-01-2018, 01:22
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#9
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: HUB3 WPS button
Quote:
Originally Posted by daveeb
Have you tried setting the channels manually rather than leaving on auto ? you might have something interfering with the channel it auto sets to.
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No I haven't tried that mate, I'm not sure how to go about it actually, so if you want to tell me how to do it that would be great, thanks...
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27-01-2018, 01:28
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#10
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,315
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Re: HUB3 WPS button
Quote:
Originally Posted by Mad Max
No I haven't tried that mate, I'm not sure how to go about it actually, so if you want to tell me how to do it that would be great, thanks...
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https://help.virginmedia.com/system/...rgin-Media-Hub
I think it's in advanced settings, turn off auto for channel select, from memory I think channels 1, 6 or 11 are the best ones to try first.
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27-01-2018, 12:41
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#11
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: HUB3 WPS button
Quote:
Originally Posted by daveeb
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Thanks.
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27-01-2018, 12:55
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#12
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,666
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Re: HUB3 WPS button
Quote:
Originally Posted by daveeb
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Those are 2.5GHz channels.
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27-01-2018, 13:17
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#13
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,315
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Re: HUB3 WPS button
Quote:
Originally Posted by pip08456
Those are 2.5GHz channels.
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Ah, ok thanks. It's been quite a while since i had to do this. Does 5 GHz not have a similar range of manual channels ?
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27-01-2018, 14:04
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#14
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: HUB3 WPS button
Yes, but honestly it is best to leave the Hub in Auto mode.
If you think there is a channel issue then just reboot the Hub. It will find the least congested channels at startup.
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