19-11-2020, 18:43
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#1
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cf.addict
Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 431
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Netflix buffering
Hi all, my parents have an original Tivo and have recently started using the Netflix app on it. However it frequently buffers and gets stuck on 25% (I can't check exactly what happens due to lockdown). I advised my step-dad to call faults and apparently he is being sent an 'internet cable' - I'm assuming that this is an ethernet cable...
I was under the impression that the Tivo boxes had their own built in modem and the ethernet port was for streaming from another box in the home, rather than connecting to the Internet. Will the new cable fix the fault?
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19-11-2020, 19:19
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#2
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,920
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Re: Netflix buffering
Don’t know ... but on every Netflix app I’ve ever used, it will buffer up to 25% even if there’s no actual data coming in, just as long as there’s an active data connection.
I guess if the TiVo’s built in modem (or Wi-fi?) is on the blink, an Ethernet cable would be a quick fix.
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19-11-2020, 19:35
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#3
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Netflix buffering
Doubt it will help, as you say the original VM model gets the internet from its own modem, the ethernet is for other things like sharing content between other household Tivos.
I've not used an original VM Tivo with Netflix for around 3 years, so although it wasn't awful experience it may be worse these days.
If getting them a V6 Tivo upgrade is too much hassle/cost, you'd be better getting a streaming stick, like a Roku and walk them through the setup on the phone. I've helped a relative of pension age recently with Roku and it went OK.
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19-11-2020, 19:41
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#4
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Netflix buffering
An Ethernet cable won't help. Netflix will only use the built-in modem. They need to call again.
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19-11-2020, 20:07
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#5
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cf.addict
Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 431
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Re: Netflix buffering
Thanks all, I've let him know. I thought it didn't sound right, but it's been a few years since I had a tivo and I wasn't entirely sure.
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20-11-2020, 09:33
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#6
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cf.addict
Join Date: Jan 2019
Posts: 445
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Re: Netflix buffering
When I had my original TiVo I found it did this all the time so I never used any of the apps.
V6 has never gave me any problems.
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20-11-2020, 11:24
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#7
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
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Re: Netflix buffering
Quote:
Originally Posted by ScottishSteve
When I had my original TiVo I found it did this all the time so I never used any of the apps.
V6 has never gave me any problems.
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I've got one of the old Tivos. Don't use Netflix, but thinks like iPlayer used to buffer all the time, now it plays no problem. Maybe there's there's less pressure on its separate 10mb connection, now more have a V6.
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20-11-2020, 11:46
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#8
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Netflix buffering
Quote:
Originally Posted by Mr K
I've got one of the old Tivos. Don't use Netflix, but thinks like iPlayer used to buffer all the time, now it plays no problem. Maybe there's there's less pressure on its separate 10mb connection, now more have a V6.
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They changed how the tuners worked on the original VM Tivo a while back to improve performance. Each of the tuners used to "record" all the time, now just the channel you are watching "records" freeing up resources.
That's "record" as in being able to rewind each tuner an hour, not record as in selecting a show to record and stored until you delete. The other tuners are now inactive until required.
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20-11-2020, 12:36
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#9
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Netflix buffering
It's more likely due to network capacity improvements.
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20-11-2020, 21:27
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#10
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
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Re: Netflix buffering
Quote:
Originally Posted by spiderplant
It's more likely due to network capacity improvements.
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Interesting. In the early days of Tivo, VM said issues with iPlayer buffering were all down to the BBC...
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20-11-2020, 23:06
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#11
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Netflix buffering
Netflix was the only streamer that worked on my old TiVo, although it took about a full minute to load!
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21-11-2020, 13:20
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#13
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cf.mega poster
Join Date: Jun 2019
Location: Jupiter
Services: Giganet broadband 1gbs, netflix, Peacock,HBOMAX, kodi
Posts: 1,099
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Re: Netflix buffering
Quote:
Originally Posted by Mr K
Interesting. In the early days of Tivo, VM said issues with iPlayer buffering were all down to the BBC...
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VM never take responsibility for their own issues.
__________________
Destiny is not set but what we make.
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21-11-2020, 15:13
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#14
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), BTtv (UHD), DAB+
Posts: 1,869
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Re: Netflix buffering
The Netflix 25% buffering issue I used to get on several devices but never the V6.
It was common across all platforms and seem to be (usually) fixed by just logging out and logging back in to Netflix.
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21-11-2020, 20:45
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#15
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Netflix buffering
Quote:
Originally Posted by ozsat
The Netflix 25% buffering issue I used to get on several devices but never the V6.
It was common across all platforms and seem to be (usually) fixed by just logging out and logging back in to Netflix.
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Same here.
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