Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | New Pick 'n' Mix option TV bundles

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

New Pick 'n' Mix option TV bundles
Reply
 
Thread Tools
Old 02-05-2019, 20:45   #46
Mr K
Woke and proud !
 
Mr K's Avatar
 
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,110
Mr K has a nice shiny star
Mr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny star
Re: New Pick 'n' Mix option TV bundles

Personally, I miss Woolworths pick and mix, choose wisely and you made a killing
Mr K is offline   Reply With Quote
Advertisement
Old 03-05-2019, 02:28   #47
Matth
Inactive
 
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
Matth has reached the bronze age
Matth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze ageMatth has reached the bronze age
Re: New Pick 'n' Mix option TV bundles

Well, if it cuts my price, I guess I'm looking at "new" FH minus kids, or maybe Ent+Doc+Drama to cover the channels I actually use at all.
Matth is offline   Reply With Quote
Old 03-05-2019, 16:25   #48
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 9,997
RichardCoulter has disabled reputation
Re: New Pick 'n' Mix option TV bundles

It looks like new Full House customers no longer get the kids pay channels, without a corresponding price decrease. It's pointless me ringing to take off the kids channels, therefore, as I wouldn't receive a discount. In fact, I may lose my existing discount, so it would work out to be more expensive!
RichardCoulter is offline   Reply With Quote
Old 03-05-2019, 18:56   #49
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: New Pick 'n' Mix option TV bundles

https://www.virginmedia.com/shop/cus...dBundles_MAY19 This webpage which seems to be for existing customers gives the impression the VVIP is avaliable for £99 for existing customers or have I read it wrong as if you scroll down there is a box to click if you are not already a customer.
dodgem22 is offline   Reply With Quote
Old 03-05-2019, 19:14   #50
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,569
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by dodgem22 View Post
https://www.virginmedia.com/shop/cus...dBundles_MAY19 This webpage which seems to be for existing customers gives the impression the VVIP is avaliable for £99 for existing customers or have I read it wrong as if you scroll down there is a box to click if you are not already a customer.
I'd go for it if it was 99 quid!
OLD BOY is offline   Reply With Quote
Old 03-05-2019, 19:40   #51
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: New Pick 'n' Mix option TV bundles

Tried to phone to check with retentions but couldnt get through
dodgem22 is offline   Reply With Quote
Old 03-05-2019, 19:42   #52
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 9,997
RichardCoulter has disabled reputation
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by dodgem22 View Post
https://www.virginmedia.com/shop/cus...dBundles_MAY19 This webpage which seems to be for existing customers gives the impression the VVIP is avaliable for £99 for existing customers or have I read it wrong as if you scroll down there is a box to click if you are not already a customer.
I actually contacted live chat with the same query earlier this afternoon and spoke to 'Jazreel', as usual it was like talking to a brick wall getting any sense out of them

After asking your and my question, s/he kept waffling on about what's included etc, so I had to say stop waffling and just give me the price.

Then I was given the price of £99 per month for 12 months until 5/3/20 when it would go up to £139. I said that that's not a year, it's about 10 months.

This was ignored, I didn't push the point as I then realised that s/he was giving the dates as if we were in America, just to confuse matters even more.

I was then asked for my details and password. I had no intention of letting these access my account and messing things up or adding services without my permission in order to get their commission, so I refused to give my password. S/he then started talking about my account anyway, so they must be able to access our accounts without entering the password. I shall be monitoring my account very closely after reading about what these people have done to other customers in the past.

The price was then reduced to £80 for the first 12 months until 3/5/20, with an increase to only £99. I asked how long the £99 was for and s/he kept saying 3/5/20 (well, 5/3/20 actually).

After querying this discrepancy, I was told that I would get two V6 boxes!!!

In the end I lost patience and closed the chat, so i'm no the wiser and am just as confused as you probably are!

Last edited by RichardCoulter; 03-05-2019 at 20:17.
RichardCoulter is offline   Reply With Quote
Old 03-05-2019, 20:07   #53
Hugh
laeva recumbens anguis
Cable Forum Team
 
Hugh's Avatar
 
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,044
Hugh has a golden auraHugh has a golden aura
Hugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden aura
Re: New Pick 'n' Mix option TV bundles

Probably the Philippines call handling centre, as the Philippines use USA date format.
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it
.
If my post is in bold and this colour, it's a Moderator Request.
Hugh is offline   Reply With Quote
Old 03-05-2019, 20:15   #54
Mythica
cf.geek
 
Join Date: Dec 2013
Posts: 956
Mythica has reached the bronze age
Mythica has reached the bronze ageMythica has reached the bronze age
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by RichardCoulter View Post
I actually contacted live chat with the same query earlier this afternoon and spoke to 'Jazreel', as usual it was like talking to a brick wall getting any sense out of them

After asking your and my question, s/he kept waffling on about what's included etc, so I had to say stop waffling and just give me the price.

Then I was given the price of £99 per month for 12 months until 5/3/20 when it would go up to £139. I said that that's not a year, it's about 10 months.

This was ignored, I didn't push the point as I then realised that s/he was giving the dates as if we were in America, just to confuse matters even more.

I was then asked for my details and password. I had no intention of letting these access my account and messing things up or adding services without my permission in order to get their commission, so I refused to give my password. S/he then started talking about my account anyway, so they must be able to access our accounts without entering the password. I shall be monitoring my account very closely after reading about what these people have done to other customers in the past.

The price was then reduced to £80 for the first 12 months until 3/5/20, with only an increase to £99. I asked how long the £99 was for and s/he kept saying 3/5/20 (well, 5/3/20 actually).

After querying this discrepancy, I was told that I would get two V6 boxes!!!

In the end I lost patience and closed the chat, so i'm no the wiser and am just as confused as you probably are!
Did you have any intention of ordering the VVIP package? I don't see why its confusing. It's £139 for existing customers unless you get given a deal. Its £99 for new customers rising to £139 after 12 months.
Mythica is offline   Reply With Quote
Old 03-05-2019, 20:20   #55
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 9,997
RichardCoulter has disabled reputation
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by Hugh View Post
Probably the Philippines call handling centre, as the Philippines use USA date format.
Might be. You'd think that VM would have told them how we express the date over here!

---------- Post added at 19:20 ---------- Previous post was at 19:15 ----------

Quote:
Originally Posted by Mythica View Post
Did you have any intention of ordering the VVIP package? I don't see why its confusing. It's £139 for existing customers unless you get given a deal. Its £99 for new customers rising to £139 after 12 months.
It's confusing because, after asking what the score was for existing customers, I was given conflicting information, prices and dates in the wrong format.

I might have ordered it at the right price, but in the end I just couldn't be bothered with all the nonsense so gave up.
RichardCoulter is offline   Reply With Quote
Old 03-05-2019, 20:26   #56
Mythica
cf.geek
 
Join Date: Dec 2013
Posts: 956
Mythica has reached the bronze age
Mythica has reached the bronze ageMythica has reached the bronze age
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by RichardCoulter View Post
Might be. You'd think that VM would have told them how we express the date over here!

---------- Post added at 19:20 ---------- Previous post was at 19:15 ----------



It's confusing because, after asking what the score was for existing customers, I was given conflicting information, prices and dates in the wrong format.

I might have ordered it at the right price, but in the end I just couldn't be bothered with all the nonsense so gave up.
The Virgin Media website is pretty clear. Its £99 for the first 12 months then £139. The £139 is what an existing customer would pay unless you work out a deal, which you did but then didn't go ahead with it. The way it reads, you just got in contact just to waste their time.
Mythica is offline   Reply With Quote
Old 03-05-2019, 20:30   #57
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: New Pick 'n' Mix option TV bundles

When I looked it was on the VM existing customer landing page. I would snap their hands off if it is £99 for existing customers but I could not get through.

When logging in to look at my offers though it was something like an extra £25 to add the sim, I am on the old version of VIP.
dodgem22 is offline   Reply With Quote
Old 03-05-2019, 20:39   #58
Mythica
cf.geek
 
Join Date: Dec 2013
Posts: 956
Mythica has reached the bronze age
Mythica has reached the bronze ageMythica has reached the bronze age
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by dodgem22 View Post
When I looked it was on the VM existing customer landing page. I would snap their hands off if it is £99 for existing customers but I could not get through.

When logging in to look at my offers though it was something like an extra £25 to add the sim, I am on the old version of VIP.
It's £139 for existing customers. VM have always done prices like that on their websites.
Mythica is offline   Reply With Quote
Old 03-05-2019, 20:56   #59
Mad Max
cf.mega poster
 
Mad Max's Avatar
 
Join Date: Mar 2012
Posts: 4,096
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Re: New Pick 'n' Mix option TV bundles

Quote:
Originally Posted by Mythica View Post
It's £139 for existing customers. VM have always done prices like that on their websites.
Well they can ram it at that price!!
Mad Max is offline   Reply With Quote
Old 03-05-2019, 20:57   #60
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: New Pick 'n' Mix option TV bundles

Thought it would be O well nothing ventured nothing gained and as you say Mad Max they can stuff it at £139
dodgem22 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 14:36.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.