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Can I pause my skysports package while there is no live football on ?
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Old 27-03-2020, 14:06   #1
caroline
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Can I pause my skysports package while there is no live football on ?

I have read that if I do pause it , it actually stays on , has anyone done this ? is this true ? please

also if I do pause it , how do I get it back on when I need it back on ?


thanx
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Old 27-03-2020, 14:29   #2
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Re: Can I pause my skysports package while there is no live football on ?

1. Yes you can.

2. The pause is removed automatically once sports start up again.
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Old 27-03-2020, 14:46   #3
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Re: Can I pause my skysports package while there is no live football on ?

and it wont effect what contract im on ?
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Old 27-03-2020, 14:48   #4
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Re: Can I pause my skysports package while there is no live football on ?

Correct.
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Old 27-03-2020, 15:26   #5
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Re: Can I pause my skysports package while there is no live football on ?

thankyou its appreciated
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Old 27-03-2020, 17:53   #6
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Re: Can I pause my skysports package while there is no live football on ?

So how do you actually implement this, online? Also, will you be credited from when the football stopped or from when you apply the pause?

Thx
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Old 27-03-2020, 18:17   #7
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Re: Can I pause my skysports package while there is no live football on ?

Does it really matter?
Whatever will happen will happen.
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Old 27-03-2020, 18:22   #8
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Re: Can I pause my skysports package while there is no live football on ?

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Originally Posted by RobboEdin View Post
Does it really matter?
Whatever will happen will happen.
What do you mean? I'm only asking how to go about it and possibly save myself some money!
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Old 27-03-2020, 18:26   #9
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Re: Can I pause my skysports package while there is no live football on ?

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Originally Posted by Mad Max View Post
So how do you actually implement this, online? Also, will you be credited from when the football stopped or from when you apply the pause?

Thx
Details are available on the page for all Coronavirus updates from Virgin Media

https://www.virginmedia.com/help/coronavirus-update
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Old 27-03-2020, 18:32   #10
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Re: Can I pause my skysports package while there is no live football on ?

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Originally Posted by BenMcr View Post
Details are available on the page for all Coronavirus updates from Virgin Media

https://www.virginmedia.com/help/coronavirus-update

Thx Ben..
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Old 27-03-2020, 19:24   #11
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Re: Can I pause my skysports package while there is no live football on ?

Just to point out that the page on the website has now been updated so that you can pause Sky Sports, BT Sports or both, if you have them on your package.

https://www.virginmedia.com/help/thi...ing/talk-to-us

The payments are not actually stopped. You get a monthly credit on your bill for the amount you pay (or the equivalent if it is inclusive of your package). The credits will be automatically stopped when the sport returns.
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Old 28-03-2020, 12:13   #12
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Re: Can I pause my skysports package while there is no live football on ?

Any news on being able to do the same with premier sport?.
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Old 28-03-2020, 14:49   #13
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Re: Can I pause my skysports package while there is no live football on ?

I did read that if I did pause the sports package I wouls still be able to watch the channels , is this true anyone ?
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Old 28-03-2020, 14:58   #14
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Re: Can I pause my skysports package while there is no live football on ?

Quote:
Originally Posted by caroline View Post
I did read that if I did pause the sports package I wouls still be able to watch the channels , is this true anyone ?
That is what it says on the online form, so I think it's safe to assume it's true.
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Old 28-03-2020, 15:30   #15
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Re: Can I pause my skysports package while there is no live football on ?

thanyou ncfc1902
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