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Issues in Nottingham ?
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Old 22-05-2020, 18:29   #16
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Re: Issues in Nottingham ?

can you access your TBB graph on your phone so you can see if you had any issues in the run up to the outage?
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Old 22-05-2020, 18:42   #17
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Re: Issues in Nottingham ?

Nothing shows (I have my own monitor as well, which was steady until it died).

I have logged into my VM account and it shows there is an known issue with BB, TV & Phone in my area, so something big broke

---------- Post added at 18:42 ---------- Previous post was at 18:36 ----------

It's right as well, our phone has died, and so has VM TV, as well as the Broadband.
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Old 22-05-2020, 18:42   #18
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Re: Issues in Nottingham ?

Quote:
Originally Posted by Paul View Post
I have logged into my VM account and it shows there is an known issue with BB, TV & Phone in my area, so something big broke
That's good, at least you know they are on it.
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Old 22-05-2020, 19:35   #19
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Re: Issues in Nottingham ?

Looks like its fixed, back about 10 mins ago.
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Old 22-05-2020, 19:49   #20
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Re: Issues in Nottingham ?

Cool. With something like that i imagine an urgent fix request goes out and it has to be done within 4 hours. There probably would have been increased sense of urgency given the lockdown and everyone staying at home. You just imagine everyone sat at home watching Netflix on Friday and "connection error" coming up
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