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[Merged] BB Speed Upgrades
View Poll Results: Have you been upgraded ?
Yes 59 86.76%
No, not yet 9 13.24%
Voters: 68. You may not vote on this poll

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Old 10-08-2004, 19:41   #1036
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Re: [Merged] BB Speed Upgrades

staffords done
Tue, 10 Aug 2004 18:36:40 UTC
1st 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
2nd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
3rd 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
4th 128K took 711 ms = 184349 Bytes/sec = approx 1534 kbits/sec
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Old 10-08-2004, 20:12   #1037
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Re: [Merged] BB Speed Upgrades

While i admit 500k for £3+ is a bargain, my connection has been terrible since the upgrade.
Its constant for a while, then its up and down like my 1meg never was.
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Old 10-08-2004, 20:54   #1038
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Re: [Merged] BB Speed Upgrades

I am just amazed in the variation of upgrade speeds from 128K
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Old 10-08-2004, 21:54   #1039
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by mantisgb
Cyclone - have you had to reboot your modem to get the improved speed?
I'd been trying for some time to verify if I'd been upgraded and to save yet another reboot my SACM was left disconnected , so I can't be sure if the upgrade would have rebooted automatically.
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Old 10-08-2004, 23:14   #1040
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Re: [Merged] BB Speed Upgrades

Maybe it's just people on SG postcodes then...?
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Old 11-08-2004, 13:30   #1041
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Re: [Merged] BB Speed Upgrades

I have a STB and IMb connection. Apparently NTL have to change my STB before I can get the 1.5Mb speed.
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Old 11-08-2004, 15:32   #1042
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Re: [Merged] BB Speed Upgrades

My wife has just informed me that she came home to find a card through the door saying that the engineer had come to swap our STB for the Samsung one.

What happened to my phone call to arrange an appointment then NTL?

Sigh!
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Old 11-08-2004, 15:56   #1043
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by Enterian
My wife has just informed me that she came home to find a card through the door saying that the engineer had come to swap our STB for the Samsung one.

What happened to my phone call to arrange an appointment then NTL?

Sigh!
They probably phoned 15 mins before turning up......
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Old 11-08-2004, 16:24   #1044
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Re: [Merged] BB Speed Upgrades

Has anyone with a STB been upgraded yet? I've got a Samsung and the postcode chescker is now reporting that the upgrade is done. After a re-boot stilll on 1Mb though, although the postcode checker has only just changed in the last couple of hours so maybe it will take some time to come through or is it a case of waiting till Sep 1st still?
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Old 11-08-2004, 16:33   #1045
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by Ramrod
They probably phoned 15 mins before turning up......
they've probably got so many to do that they're driving from house to house and doing any where people are in.
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Old 11-08-2004, 16:41   #1046
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by madcap
Has anyone with a STB been upgraded yet? I've got a Samsung and the postcode chescker is now reporting that the upgrade is done. After a re-boot stilll on 1Mb though, although the postcode checker has only just changed in the last couple of hours so maybe it will take some time to come through or is it a case of waiting till Sep 1st still?
I aint got it yet, even though I had my box swapped about a month ago. I'd like to know if they're waiting till the majority of STBs for all areas are done before upgrading everyone, or doing an area when all STBs in that area are swapped .....
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Old 11-08-2004, 16:43   #1047
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by Kneebs
I aint got it yet, even though I had my box swapped about a month ago. I'd like to know if they're waiting till the majority of STBs for all areas are done before upgrading everyone, or doing an area when all STBs in that area are swapped .....
is the postcode checker reporting your area upgraded as well?
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Old 11-08-2004, 16:47   #1048
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Re: [Merged] BB Speed Upgrades

Congratulations your service has been upgraded. HG2 7DN was upgraded in August.

---

1Mb via Samsung STB - not upgraded yet though.
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Old 11-08-2004, 19:04   #1049
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Re: [Merged] BB Speed Upgrades

Quote:
Originally Posted by madcap
is the postcode checker reporting your area upgraded as well?
It is now - this must've just happened in the last day or two.....

The checker does state about if your a 1 meg STB customer then ntl will be in touch blah blah blah...

(<- goes to reboot STB just in case though !!)
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Old 11-08-2004, 19:12   #1050
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speed dropping in da1 area

I had my new set top box installed 2weeks ago and now via the ntl web site speedupgrade understand that the 1.5meg is now available in this area. I checked my speed tonight (wednesday) and its only 813kb/s, phoned the tchnical helpline, waited for 20 minutes to speak to an engineer only to be told that the 1.5mb upgrade for stb has been delayed untill october.
anyone else having problems with ntl giving out false information

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