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Free V6 box
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Old 13-06-2018, 20:50   #406
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Re: Free V6 box

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Originally Posted by BenMcr View Post
20 is an activation fee for the new service, not a delivery fee:
How many staff hours does pressing the activation button take up ?
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Old 13-06-2018, 21:07   #407
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Re: Free V6 box

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Originally Posted by Mr K View Post
How many staff hours does pressing the activation button take up ?
Maybe it's like arming nuclear missiles and you need multiple people with unique keys all present . On the other hand it could just be BS terminology for a nice little earner like most telecomm companies, mortgage companies, travel companies etc employ.
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Old 13-06-2018, 22:54   #408
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Re: Free V6 box

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Originally Posted by Mr K View Post
How many staff hours does pressing the activation button take up ?
It's the cost of plucking the boxes from the free STB tree that you all seem to think they grow on. Try buying a 6-tuner UHD PVR on the open market.
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Old 13-06-2018, 23:08   #409
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Re: Free V6 box

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Originally Posted by spiderplant View Post
It's the cost of plucking the boxes from the free STB tree that you all seem to think they grow on. Try buying a 6-tuner UHD PVR on the open market.
Hardly 'free' Spider, I've been paying a sub for over 20 years, VM and it's predecessors will have taken 1000s off me ! Even then you still never own the box. Upgrading of equipment should be part of the sub. 20, is a bit cheeky tbh, the customer is already paying and VM 'upgrades' it's charges regularly.
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Old 14-06-2018, 08:13   #410
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Re: Free V6 box

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Originally Posted by Mr K View Post
Hardly 'free' Spider, I've been paying a sub for over 20 years, VM and it's predecessors will have taken 1000s off me ! Even then you still never own the box. Upgrading of equipment should be part of the sub. 20, is a bit cheeky tbh, the customer is already paying and VM 'upgrades' it's charges regularly.
Your subscription fees pay for your services i.e. the TV channels you chosen and our Broadband tier.

You get charged the 20 when you choose to change your services and those new services require new kit. Where Virgin Media require a change of kit for your existing services to continue there is normally no fee.
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Last edited by BenMcr; 14-06-2018 at 08:17.
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Old 14-06-2018, 08:26   #411
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Re: Free V6 box

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Originally Posted by BenMcr View Post

You get charged the 20 when you choose to change your services and those new services require new kit. Where Virgin Media require a change of kit for your existing services to continue there is normally no fee.
Don't see whats so great about that ! If you're renting equipment, it breaks down and your paying a sub, of course VM have to replace the equipment.
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Old 14-06-2018, 08:28   #412
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Re: Free V6 box

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Don't see whats so great about that ! If you're renting equipment, it breaks down and your paying a sub, of course VM have to replace the equipment.
I'm trying to make clear that the 20 fee is charged only when you ask for something to be changed, and that change requires new kit.
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Old 15-06-2018, 18:39   #413
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Re: Free V6 box

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Originally Posted by spiderplant View Post
It's the cost of plucking the boxes from the free STB tree that you all seem to think they grow on. Try buying a 6-tuner UHD PVR on the open market.

True but you are not buying the V6 box only renting it.
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