Calls to 118 to be capped
28-11-2018, 10:10
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#1
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,805
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Calls to 118 to be capped
The cost of 90-second calls to 118 numbers
118 004 Telecom2 £19.98
118 118 TNUK £11.23
118 212 Maureen £11.23
118 247 Yell £6.88
118 500 BT £3.10
118 402 O2 £1.13
118 855 Post Office £1.00
https://www.bbc.co.uk/news/business-46369401
I've never used any of these numbers, nor the free VM one, but I know a few who have been caught out by these excessive charges.
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28-11-2018, 10:28
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#2
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,987
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Re: Calls to 118 to be capped
It's even worse if you let these providers transfer your call to the number as this will continue to be charged at their high rate.
About time these pirates were tamed.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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28-11-2018, 10:40
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#3
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,304
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Re: Calls to 118 to be capped
No doubt down the road these rip off merchants will find another way to continue to con people.
__________________
“The only lesson you can learn from history is that it repeats itself”
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28-11-2018, 11:00
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#4
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Calls to 118 to be capped
Like Taf, I've never used one of these numbers. Most of the information they give can be easily accessed online, but even before then, I didn't need them.
The ironic thing is, IIRC, we were sold this particular service by the government saying that by giving us a choice of providers, they were ensuring prices would stay competitive, and that the choice of providers would be better for us. Because, obviously, having a choice of 300 or so providers who are willing to bill us anywhere from £1 a minute to £6 a call is *so* much better than having 1 provider who charged (IIRC) 50p for each enquiry.
Personally, I think the whole thing is one massive scam.
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28-11-2018, 11:03
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#5
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,581
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Re: Calls to 118 to be capped
Fortunately, Virgin Media subscribers can avoid being ripped off by using Virgin Media Directory Inquiries on 118 180.
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28-11-2018, 16:54
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#6
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cf.mega poster
Join Date: Jan 2008
Posts: 10,047
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Re: Calls to 118 to be capped
How much does that cost?
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28-11-2018, 17:19
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#7
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
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Re: Calls to 118 to be capped
Quote:
Originally Posted by RichardCoulter
How much does that cost?
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See post #1
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28-11-2018, 18:37
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#8
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,581
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Re: Calls to 118 to be capped
Quote:
Originally Posted by RichardCoulter
How much does that cost?
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It's free to ask for a number on the VM landline (up to 10 calls per day).
https://help.virginmedia.com/system/...r-Virgin-Phone
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28-11-2018, 18:47
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#9
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Permanently Banned
Join Date: Jan 2012
Location: Near France
Services: Tivo XL
150mb broadband
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Posts: 1,817
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Re: Calls to 118 to be capped
Got your number.
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28-11-2018, 18:53
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#10
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cf.mega poster
Join Date: Apr 2004
Location: Northampton
Services: Virgin Media TV&BB 350Mb,
V6 STB
Posts: 7,862
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Re: Calls to 118 to be capped
Quote:
Originally Posted by OLD BOY
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It's not really free. It's subsidised by other parts of VM. Other companies have to recoup their setup and running costs.
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28-11-2018, 22:04
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#11
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cf.mega poster
Join Date: Jan 2008
Posts: 10,047
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Re: Calls to 118 to be capped
That's useful to know, I wasn't aware of this service from VM.
I usually use the service run by BT that is free for disabled people.
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29-11-2018, 11:35
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#12
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,581
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Re: Calls to 118 to be capped
Quote:
Originally Posted by RichardCoulter
That's useful to know, I wasn't aware of this service from VM.
I usually use the service run by BT that is free for disabled people.
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Yes, I don't think Virgin promote some of their services well enough. This is one good example. Some subscribers must be paying a fortune unnecessarily to these other companies.
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29-11-2018, 15:43
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#13
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
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Posts: 13,778
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Re: Calls to 118 to be capped
I don't know why people still use these services when you can access all the contact info for free online.
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AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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29-11-2018, 18:18
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#14
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,253
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Re: Calls to 118 to be capped
Quote:
Originally Posted by Stephen
I don't know why people still use these services when you can access all the contact info for free online.
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Absolutely.
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PSN: Snoopzster
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29-11-2018, 18:34
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#15
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,581
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Re: Calls to 118 to be capped
Quote:
Originally Posted by Stephen
I don't know why people still use these services when you can access all the contact info for free online.
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Laziness, I guess.
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