30-09-2020, 19:15
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#1
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Email issue
can anyone help when ever I try and send a email from Samsung S9+ from my ntlworld account avery few days i get sending Failed messages
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01-10-2020, 19:54
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#2
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Email issue
what app are you using?
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01-10-2020, 20:24
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#3
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by General Maximus
what app are you using?
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This is my setting on S9+
IMAP server: imap.virginmedia.com Security type: SSLPort: 993 Outgoing server settingsChange the SMTP server settings to:SMTP server: smtp.virginmedia.comSecurity type: SSLPort: 465
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01-10-2020, 20:57
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#5
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by SnoopZ
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Thanks thats setting I sometimes restart the phone for the email to be sent i think the email sever is playing up
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05-10-2020, 19:13
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#6
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Its been 2 days cant send any emails
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05-10-2020, 20:15
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#7
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,264
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Re: Email issue
Does it work via the webpage?
__________________
PSN: Snoopzster
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05-10-2020, 22:54
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#8
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by SnoopZ
Does it work via the webpage?
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Works fine
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05-10-2020, 23:08
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#9
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,264
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Re: Email issue
Quote:
Originally Posted by 2old4this
Works fine
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What about any other devices like tablet, pc, laptop etc and also try using different apps on your phone like Gmail or outlook for your email.
__________________
PSN: Snoopzster
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06-10-2020, 18:17
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#10
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by SnoopZ
What about any other devices like tablet, pc, laptop etc and also try using different apps on your phone like Gmail or outlook for your email.
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As i have not used my pc in few years so i booted it up today and sent few emails which went through. then tried it from my mobile which also worked
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08-10-2020, 22:32
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#11
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Email issue
I'm having intermittant issues on both NTL and Virginmedia emails.
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09-10-2020, 03:33
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#12
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by alanbjames
I'm having intermittant issues on both NTL and Virginmedia emails.
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Same here its started again cant send emails
Notice I can send emails from home wifi but not when it's off I am on Three Network
Last edited by 2old4this; 09-10-2020 at 04:12.
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09-10-2020, 13:48
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#13
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,098
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Re: Email issue
Do you have "Data Saver" on, in the "SIM & network settings" option?
Also, on the same page, do you have "Mobile data" on?
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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09-10-2020, 14:28
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#14
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Quote:
Originally Posted by Hugh
Do you have "Data Saver" on, in the "SIM & network settings" option?
Also, on the same page, do you have "Mobile data" on?
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Data saver off
Mobile data only apps off
---------- Post added at 14:28 ---------- Previous post was at 14:08 ----------
I have just been over to Virgin media community forum There are quite a lot of people Who have the same issue. PC or laptop webmail
Wifi all fine only issue from mobile hope VM team can sort this out soon as its nearly coming up to a month for some users
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23-10-2020, 06:48
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#15
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cf.addict
Join Date: Jan 2004
Location: High Wycombe
Age: 54
Posts: 264
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Re: Email issue
Thank you for contacting Spamhaus CSS Removals,
A device (server, computer, mobile phone, etc), or an app on a device
that is using 92.40.172.*** is infected, insecure or compromised. It is
making SMTP connections with forged values.
The first detection was (UTC) 2020-08-01 23:30:00
The last detection was (UTC) 2020-10-22 10:20:00
To stop the abuse immediately, close outbound port 25 on the router or
firewall and restrict port 25 access to known email servers. Note: this
will only prevent the abusive connections from leaving your network.
If the problem is (for example) an infected mobile phone, when it moves
to another insecure network, it will resume its activity without restriction.
To find and eliminate the source of the problem, please see the our FAQs
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