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UHD on Virgin Media
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Old 26-02-2021, 16:26   #1486
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Re: UHD on Virgin Media

I note new customers have this included on the oomph, however I also note the new customer price rose by £10 pm on this announcement.
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Old 26-02-2021, 16:39   #1487
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Re: UHD on Virgin Media

Quote:
Originally Posted by wildfruit View Post
I note new customers have this included on the oomph, however I also note the new customer price rose by £10 pm on this announcement.
The offer price and/or the price after 18 months?
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Old 26-02-2021, 16:46   #1488
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Re: UHD on Virgin Media

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Originally Posted by TMLeafs View Post
The offer price and/or the price after 18 months?
The offer price. It was £79 now changed to £89. I know it has been £89 previously.
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Old 26-02-2021, 20:38   #1489
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Re: UHD on Virgin Media

Again, Anyone with ultimate oomph put in a complaint using the link below
We had this when they added on extra HD fee per box to the VIP Package, enough of us emailed the CEO back then, they changed their decision after a few days

https://my.virginmedia.com/my-cases/make-a-complaint

Make sure to mention rewarding new customers over current customers no loyalty
Was originally announced in 2019 and we have to pay for it but again new customers don't, I personally stayed with virgin due to this announcement, also where is Sky Sports UHD?
My V6 has a message on the main screen banner saying "Sky On Demand Ultra HD now available on your V6 box" this is misleading

Anyone think of anything else to add?
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Old 26-02-2021, 22:38   #1490
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Re: UHD on Virgin Media

I've logged a complaint already.

But drop an email to this address. ADR@nclaims.co.uk
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Old 01-03-2021, 17:22   #1491
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Re: UHD on Virgin Media

Complained already
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Old 01-03-2021, 19:38   #1492
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Re: UHD on Virgin Media

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Originally Posted by JMcB View Post
I've logged a complaint already.

But drop an email to this address. ADR@nclaims.co.uk
That email address is wrong

The domain isnít even registered
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Old 01-03-2021, 22:33   #1493
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Re: UHD on Virgin Media

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Originally Posted by ScottishSteve View Post
That email address is wrong

The domain isnít even registered
So I got a letter with a fake email address
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Old 01-03-2021, 22:39   #1494
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Re: UHD on Virgin Media

It's just spelt wrong, that's all.
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Old 02-03-2021, 07:07   #1495
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Re: UHD on Virgin Media

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Originally Posted by JMcB View Post
So I got a letter with a fake email address
You wrote nclaims in your post when it should have been vmclaims according to your letter
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Old 02-03-2021, 10:10   #1496
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Re: UHD on Virgin Media

The tile ads on my V6 are saying Virgin Media Ultra HD Channel is available to all from 1st March to 31st of March.
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Old 02-03-2021, 12:30   #1497
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Re: UHD on Virgin Media

Quote:
Originally Posted by cheekyangus View Post
The tile ads on my V6 are saying Virgin Media Ultra HD Channel is available to all from 1st March to 31st of March.
It's a nice gesture, but as all of the drama series are mid way through their seasons, those on the lower packages won't be able to start watching them...

Absentia (Season 1, Episode 9)
Mr. Mercedes (Season 2, Episode 8)
Loudermilk (Season 2, Episode 5)
Underground (Season 2, Episode 9)
The Night Shift (Season 1, Episode 7)

Catch Up doesn't appear to be available for any of these.

It's fine for the nature and music programming of course but not the best way to showcase the channel.
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Old 04-03-2021, 14:42   #1498
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Re: UHD on Virgin Media

I've renewed from VIP to Ultimate Oomph over the phone this morning. New package kicks in from tomorrow - take it I should expect Sky UHD to be included right?
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Old 04-03-2021, 14:50   #1499
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Re: UHD on Virgin Media

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Originally Posted by browneggsandham View Post
I've renewed from VIP to Ultimate Oomph over the phone this morning. New package kicks in from tomorrow - take it I should expect Sky UHD to be included right?
It would depend on what you agreed.

As you would been within a cooling off period when the new package starts you have 14 days to withdraw from new contract
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Old 04-03-2021, 15:31   #1500
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Re: UHD on Virgin Media

Quote:
Originally Posted by browneggsandham View Post
I've renewed from VIP to Ultimate Oomph over the phone this morning. New package kicks in from tomorrow - take it I should expect Sky UHD to be included right?
How much do you pay a month ?
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