05-06-2019, 19:33
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#1
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,811
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Free 4G if BB goes down
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05-06-2019, 21:10
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#2
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The Invisible Woman
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 71
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,163
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Re: Free 4G is BB goes down
Wouldn't help me as I don't have virgin mobile..
__________________
Hell is empty and all the devils are here. Shakespeare..
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05-06-2019, 22:26
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#3
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,918
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Re: Free 4G is BB goes down
BT already does something like this. They send out a 4G modem/wireless router which remains active until your fixed line broadband is fixed. Once you have got a device they tell you to keep it in a cupboard in case it’s required again. Sounds quite a bit better than what VM’s proposing TBH.
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05-06-2019, 23:33
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#4
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,714
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Re: Free 4G is BB goes down
Not much use if you dont have a smart phone.
TBH, not much use if you do, unless you can use your phone as a modem.
Oh, and title fixed, pretty sure you mean "if", not "is".
__________________
Baby, I was born this way.
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06-06-2019, 14:32
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#5
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Free 4G if BB goes down
Half-arsed compared to BT's offer.
You can't use this if you don't have a Virgin Mobile SIM.
You can't use this if you don't have a smartphone.
You can't let other users in your house use this if you want to go out and take your phone with you.
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06-06-2019, 15:20
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#6
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 4G if BB goes down
Quote:
Originally Posted by mike86
You can't use this if you don't have a Virgin Mobile SIM.
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You will have a Virgin Mobile SIM as it's part of the Oomph bundles offer.
Quote:
You can't use this if you don't have a smartphone.
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All Virgin Mobile 4G SIMs allow tethering and use in any compatible mobile device including tablets and Mobile WiFi devices.
Quote:
You can't let other users in your house use this if you want to go out and take your phone with you.
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It applies to all SIMs on the associated mobile account:
Quote:
Our promise to you
Our dedicated support team’s here to help you with all your services on one call. And if your broadband ever goes down, we’ll add Truly Unlimited data to all SIMs on your account.
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__________________
I work for Virgin Media but all views are my own.
Last edited by BenMcr; 06-06-2019 at 15:25.
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06-06-2019, 21:58
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#7
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Free 4G if BB goes down
Quote:
Originally Posted by Taf
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You should get a smartphone. In this day and age, they're becoming more and more essential.
Quote:
Originally Posted by Paul M
Not much use if you dont have a smart phone.
TBH, not much use if you do, unless you can use your phone as a modem.
Oh, and title fixed, pretty sure you mean "if", not "is".
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The majority of smart phones can create a "wireless tether", basically a portable hotspot other devices can connect to that piggyback off of the phone's data.
Yeah it's limited, but if your net goes down you'll be reliant on mobile data regardless of how practical it is. May as well be able to use as much of it as you need.
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07-06-2019, 11:23
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#8
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Ice Cold
Join Date: Oct 2006
Location: Leeds, Seacroft
Age: 46
Services: XL TV
M Phone
200MB BB
Posts: 1,552
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Re: Free 4G if BB goes down
I'm lucky with my contract with 3 as I pay £30 a month for 100GB internet with 30GB of that which can be used as tethering.
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07-06-2019, 12:31
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#9
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 4G if BB goes down
Quote:
Originally Posted by Gavin78
I'm lucky with my contract with 3 as I pay £30 a month for 100GB internet with 30GB of that which can be used as tethering.
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£27 a month as a cable customer for a Virgin Mobile Unlimited SIM, of which all of it can be used for tethering
__________________
I work for Virgin Media but all views are my own.
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07-06-2019, 19:54
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#10
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Free 4G if BB goes down
Quote:
Originally Posted by Gavin78
I'm lucky with my contract with 3 as I pay £30 a month for 100GB internet with 30GB of that which can be used as tethering.
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You're paying too much. Three regularly do offers for Unlimited everything (Including tethering) at £20/month. See: https://www.hotukdeals.com/deals/unl...pm-480-3238440
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09-06-2019, 13:15
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#11
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cf.geek
Join Date: Apr 2008
Services: V6 with Full-House/Maxit Sports & Movies, 100Mb broadband, Talk Weekends.
Posts: 570
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Re: Free 4G if BB goes down
Quote:
Originally Posted by BenMcr
£27 a month as a cable customer for a Virgin Mobile Unlimited SIM, of which all of it can be used for tethering
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If you're in the market for a value-based mobile proposition, it's hard to argue with Virgin Mobile (or PlusNet, or any other) to be fair - and tying together the fixed and mobile options in a fault situation is an excellent service offering for VM.
But some people may want something other than a value or price-driven mobile setup.
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12-06-2019, 15:30
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#12
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Free 4G if BB goes down
Quote:
Originally Posted by BenMcr
You will have a Virgin Mobile SIM as it's part of the Oomph bundles offer.
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Is the article wrong then? It says "The new service will be available for anyone on a combined ultrafast broadband and Virgin mobile bundle". It doesn't say it's only available to Oomph customers.
If it is only available to Oomph customers, then that's even worse.
Quote:
All Virgin Mobile 4G SIMs allow tethering and use in any compatible mobile device including tablets and Mobile WiFi devices.
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Yes exactly.
Quote:
It applies to all SIMs on the associated mobile account:
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What if you're perfectly happy with other networks? Why should people be forced to switch to Virgin to get this?
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12-06-2019, 15:32
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#13
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 4G if BB goes down
Quote:
Originally Posted by mike86
Is the article wrong then? It says "The new service will be available for anyone on a combined ultrafast broadband and Virgin mobile bundle". It doesn't say it's only available to Oomph customers.
If it is only available to Oomph customers, then that's even worse.
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The only combined broadband and mobile bundles are the Oomph bundles.
Quote:
What if you're perfectly happy with other networks? Why should people be forced to switch to Virgin to get this?
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You will have at least one Virgin Mobile SIM as part of the deal. There is no requirement to move other SIMs over but it's a benefit if you do.
__________________
I work for Virgin Media but all views are my own.
Last edited by BenMcr; 12-06-2019 at 15:39.
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12-06-2019, 15:56
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#14
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cf.geek
Join Date: Dec 2013
Posts: 956
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Re: Free 4G if BB goes down
Ben can I ask a quick question as I've heard different things about this.
We have the VIP bundle and just upgraded to the Ultimate oomph bundle. We also have a VM PAYG sim. We are wanting to keep the number from the PAYG sim for the unlimited sim from the oomph bundle. As I understand, you can't use pac codes from the same supplier, but is it possible to still transfer the number so we can have the number from the PAYG used as the unlimited sim number?
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12-06-2019, 17:03
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#15
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 4G if BB goes down
If the SIM has already been ordered then not without cancelling that and starting again.
However in general it should be possible to upgrade a PAYG number to the Oomph airtime plans instead of sending a new SIM out - subject to appropriate credit checks.
__________________
I work for Virgin Media but all views are my own.
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