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Free 4G if BB goes down
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Old 12-06-2019, 17:11   #16
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Re: Free 4G if BB goes down

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Originally Posted by BenMcr View Post
If the SIM has already been ordered then not without cancelling that and starting again.

However in general it should be possible to upgrade a PAYG number to the Oomph airtime plans instead of sending a new SIM out - subject to appropriate credit checks.
See I phoned the specialist oomph team and they advised it could be done, I just have to wait for the new sim and then just phone up and get it transferred. But everyone I've spoke to on forums say it isn't possible. I ordered the oomph bundle this morning. Already had VIP and 500Mb so just waiting for the sim. Is it now just the case of waiting for the sim to turn up and phone to cancel that sim and upgrade the PAYG sim? Or do you mean cancel the bundle and start the process over again.
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Old 12-06-2019, 20:30   #17
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Re: Free 4G if BB goes down

See if I can confirm tomorrow but it may be possible to just cancel the SIM and redo the upgrade on the existing number without doing another credit check. It's not something that's normally done though which is why I'll check.
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Old 12-06-2019, 20:54   #18
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Re: Free 4G if BB goes down

Quote:
Originally Posted by BenMcr View Post
See if I can confirm tomorrow but it may be possible to just cancel the SIM and redo the upgrade on the existing number without doing another credit check. It's not something that's normally done though which is why I'll check.
Ok much appreciated Ben.
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