Uddingston ML5 2 Upstream Channels
02-09-2014, 09:31
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#286
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Uddingston ML5 2 Upstream Channels
When you're upgrading a network half the size of a country, 6 months+ worth of delays seem possible.
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02-09-2014, 10:31
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#287
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Uddingston ML5 2 Upstream Channels
but it happens in most areas every time they do an upgrade. Regardless of the reason, if you know it is going to happen (which it does more often than not), don't announce a speed upgrade and say it is going to be done in 3 months. If you know it is going to take a year then say a year and if you don't want to look like a plank and people ask you why you are announcing an upgrade which isn't going to come into effect for a year, then don't announce it. One push back/delay is understandable if there is an unforeseen circumstance but 3 push backs is just taking the ****. How would VM feel if I said "well I know I said I was going to pay my bill at the end of the month, but I have decided to push it back to next month now...........and then the month after.............and I might pay it at the end of the following month but we'll see how it goes"
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02-09-2014, 11:24
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#288
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cf.member
Join Date: Dec 2007
Location: Coatbridge (Uddingston UBR)
Services: Virgin Media: TV-XL, 100Mb (Superhub 2), TiVo
Posts: 63
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by General Maximus
One push back/delay is understandable if there is an unforeseen circumstance but 3 push backs is just taking the ****. How would VM feel if I said "well I know I said I was going to pay my bill at the end of the month, but I have decided to push it back to next month now...........and then the month after.............and I might pay it at the end of the following month but we'll see how it goes"
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Exactly! I know in my job if I published or presented to my boss a time scale and then as it turns out I'm 8 months off and realistically this isn't the 1st time delays like this have happened. I don't think I'd have a job after all that.
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02-09-2014, 11:33
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#289
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Uddingston ML5 2 Upstream Channels
nope, the sad thing is that VM know they can do whatever they want because there is FA the customers can do about it. It would be great if everyone cancelled there VM services and moved over to BT, it might make them think twice and ask themselves what they were doing wrong.
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02-09-2014, 12:29
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#290
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by General Maximus
You can't be off by in your planning by 8 months!
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Seeing as most infrastructure projects in the UK usually end up delayed by several years I'm not wholly surprised.
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02-09-2014, 14:15
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#291
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,657
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by qasdfdsaq
Seeing as most infrastructure projects in the UK usually end up delayed by several years I'm not wholly surprised.
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I'm with him! Stop bitching!
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05-09-2014, 21:27
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#292
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cf.member
Join Date: Dec 2007
Location: Coatbridge (Uddingston UBR)
Services: Virgin Media: TV-XL, 100Mb (Superhub 2), TiVo
Posts: 63
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by pip08456
I'm with him! Stop bitching!
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Its a sad state of affairs when paying customers just need to settle for what ever crazy broken promises are half delivered by a company. There is very little choice in some areas, like mine, if you want to get speeds anything like what VM offer. Its obviously not something that can be undone at the end of the day, we do however, as customers have the right to express out disappointment when we never get what is promised when its initially offered.
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07-09-2014, 00:26
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#293
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 45
Posts: 13,996
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by General Maximus
nope, the sad thing is that VM know they can do whatever they want because there is FA the customers can do about it. It would be great if everyone cancelled there VM services and moved over to BT, it might make them think twice and ask themselves what they were doing wrong.
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Right. Clearly people will dump VM for offering 120Mb instead of 152Mb and go en masse to BT to get at most 76Mb.
If people are so upset by the difference between 120Mb and 152Mb not likely to drop to 76. Ignoring that if people are so upset they're a bit weird.
---------- Post added at 00:26 ---------- Previous post was at 00:25 ----------
Quote:
Originally Posted by Gstevie
Its a sad state of affairs when paying customers just need to settle for what ever crazy broken promises are half delivered by a company. There is very little choice in some areas, like mine, if you want to get speeds anything like what VM offer. Its obviously not something that can be undone at the end of the day, we do however, as customers have the right to express out disappointment when we never get what is promised when its initially offered.
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When were you promised an upgrade by said date?
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07-09-2014, 05:00
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#294
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Uddingston ML5 2 Upstream Channels
how are the upstream channels in uddingston holding up....
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09-09-2014, 01:51
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#295
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Uddingston ML5 2 Upstream Channels
What upstream channels? I thought it was all carrier pigeon these days.
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19-11-2014, 14:35
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#296
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Uddingston ML5 2 Upstream Channels
Anyone else have speed issues in Uddingston area
down.PNG
up.PNG
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Building the next generation of broadband not just faster but smarter
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19-11-2014, 15:09
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#297
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cf.member
Join Date: Dec 2007
Location: Coatbridge (Uddingston UBR)
Services: Virgin Media: TV-XL, 100Mb (Superhub 2), TiVo
Posts: 63
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Re: Uddingston ML5 2 Upstream Channels
Not in Coatbridge. Just checked mine and it's been a consistent 17.8 to 18.4MB/s
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19-11-2014, 15:11
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#298
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Inactive
Join Date: Apr 2004
Location: Biggleswade
Age: 40
Services: VM Vivid 200
VM XL TV & Sky Sports
VM Phone
Posts: 895
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Re: Uddingston ML5 2 Upstream Channels
Your DS-5 channel appears to be broken or mis-reported (0 SNR). Try rebooting the Superhub.
If the channel still reports as that or worse, and a reset doesn't help it may be time to give VM a call.
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19-11-2014, 15:21
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#299
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Uddingston ML5 2 Upstream Channels
Quote:
Originally Posted by Stop It
Your DS-5 channel appears to be broken or mis-reported (0 SNR). Try rebooting the Superhub.
If the channel still reports as that or worse, and a reset doesn't help it may be time to give VM a call.
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Reboot did the trick Thank you
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Building the next generation of broadband not just faster but smarter
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19-11-2014, 19:17
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#300
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cf.geek
Join Date: Nov 2011
Location: United Kingdom
Services: YouFibre | Lebara Sim x 2| Plex
Posts: 883
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Re: Uddingston ML5 2 Upstream Channels
Looks like SNR problem on the Upstream now
Going from 64 QAM (dBmV) 49.25 to 16 QAM (dBmV) 50.46 every 15 - 30 seconds
Capture.PNG
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