Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Virgin Billing issues November 26/27 November

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.

Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Billing Issues

Virgin Billing issues November 26/27 November
Thread Tools
Old 27-11-2019, 12:37   #1
Join Date: Nov 2019
Posts: 1
Neddy is an unknown quantity at this point
Angry Virgin Billing issues November 26/27 November

Is anyone having problems with Virgin Media billing?
This what happened to me overnight.
Each month I check the balance of my account so I can top it up by 300.
My balance last week was a Credit of 197, ie they owe me 197.
Overnight they cut off my services because I had exceeded my credit limit, I have not seen a bill since October 25, the next bill was issued on November 26 so I dont have it yet they say I have spent 246 pounds on calls plus the price rise took me over the limit.
I have been a customer for 20 years and they did not have the decency to inform me that the credit limit had been passed just cut me off.
They never offer compentation for all there outages,in teens this year.
I am sorry to be so angry but my wife has just come home to die, she has terminal cancer.
I ahve paid 2 x 300 into the account between 0400 and 0900 and they have cut me off again, they blame an automatic system that is not recognising payments.
Lloyds bank told me that they have several customers that have problems making payments.
Neddy is offline   Reply With Quote
Old 28-11-2019, 00:00   #2
Join Date: Nov 2009
Services: 500Mb, talk more anytime 2 x V6, sky cinema, Sky sports Maxit TV, kids pack, unlimited sim
Posts: 60
wildfruit is an unknown quantity at this point
Re: Virgin Billing issues November 26/27 November

What is costing you 300??
wildfruit is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +1. The time now is 23:18.

Server: curium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.