RIAS and Time to home to renew my insurance
15-08-2022, 12:53
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#1
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cf.mega poster
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RIAS and Time to home to renew my insurance
I have insurance with RIAS and to renew it I had t call them but they expected me to be put on hold for over 40 minutes which totally unexceptable
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15-08-2022, 12:58
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#2
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cf.mega poster
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Re: RIAS and Time to home to renew my insurance
Quote:
Originally Posted by Ken W
I have insurance with RIAS and to renew it I had t call them but they expected me to be put on hold for over 40 minutes which totally unexceptable
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Terrible.
My rule is to avoid Mondays and lunchtimes with call centres. Normally first thing is best.
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15-08-2022, 13:04
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#3
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cf.mega poster
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Re: RIAS and Time to home to renew my insurance
Quote:
Originally Posted by 1andrew1
Terrible.
My rule is to avoid Mondays and lunchtimes with call centres. Normally first thing is best.
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Good point
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15-08-2022, 13:32
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#4
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Trollsplatter
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Re: RIAS and Time to home to renew my insurance
Back in the NTL days if I had to face their call centre I’d get up extra early to make sure I was ready to phone in the moment they opened. It was the only way to avoid an hour-plus wait time.
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15-08-2022, 14:21
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#5
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Do I care what you think
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Re: RIAS and Time to home to renew my insurance
Quote:
Originally Posted by Ken W
I have insurance with RIAS and to renew it I had t call them but they expected me to be put on hold for over 40 minutes which totally unexceptable
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Phoned them once for a quote , what a nightmare ! Really got engry when I declined his offer , f ing that l had wasted his time , hi it was no way near the best value for money . Glad you were happy with them. But that wait is crazy ,find one that you can set up on line
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15-08-2022, 18:11
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#6
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Dr Pepper Addict
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Re: RIAS and Time to home to renew my insurance
Get an online quote, and move provider. I do that almost every year.
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