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Price Increase
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Old 06-01-2021, 14:37   #1
45rpm
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Price Increase

Hello everyone

I have received a mail from VM saying "bill will go up by 4.00 a month from 1st March".

I have a contract with them which expires 6th April.

I am told by their call centre that this price rise applies to everyone. However, I have not seen anything about this on their website or in the media. So, is that correct that the everyone's bill is going up ????

Also as I say, I am under contract; so is it legal for them to do this?

Thanks

---------- Post added at 13:37 ---------- Previous post was at 13:27 ----------

Oooops, just realised there is similar thread under - Virgin Media TV Service.

Nevertheless, I think my questions are still valid: does this apply to everyone, is it legal.

Thanks
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Old 06-01-2021, 15:19   #2
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Re: Price Increase

Quote:
Originally Posted by 45rpm View Post
Hello everyone

I have received a mail from VM saying "bill will go up by 4.00 a month from 1st March".

I have a contract with them which expires 6th April.

I am told by their call centre that this price rise applies to everyone. However, I have not seen anything about this on their website or in the media. So, is that correct that the everyone's bill is going up ????

Also as I say, I am under contract; so is it legal for them to do this?

Thanks

---------- Post added at 13:37 ---------- Previous post was at 13:27 ----------

Oooops, just realised there is similar thread under - Virgin Media TV Service.

Nevertheless, I think my questions are still valid: does this apply to everyone, is it legal.

Thanks
I think unless you're in a pre-agreed "no price rise" contract which some people claim to get then yes it applies to everyone. You can however ring them up and threaten to leave / request a reduction as they have altered the terms of the contract. I think you have about 30 days to contact them from the time of notification.
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Old 06-01-2021, 16:06   #3
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Re: Price Increase

Please use the other topic.
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