*ALL* ntl Cap Discussion Here Please. (Part 2)

[Griffin]

Well one burning question even NTL customer service don't seem to know is if uploads are included in the usage limits.
I have been told on different occasions that they do not, but then i have also been told they do as well.
Come on NTL try to get these details right so we can all see how you compare with the other providers.
We can all determine then if its worth staying or going elsewhere

[DieDieMyDarling]

The truth is, they don't know. They're still waiting to see what other ISP's do, before jumping in, hence the wait to later in the year.

[ian@huth]

Originally Posted by DieDieMyDarling

The truth is, they don't know. They're still waiting to see what other ISP's do, before jumping in, hence the wait to later in the year.

Who says they don't know? They may have looked at the results of their ADSL2+ trials and decided to put all the heavy users on to that with a 18Mbps connection and figured if they did that they didn't need caps.

[Griffin]

Well i had my doubts as to the sanity of NTL when they told me they could do sky tv cheaper than sky could, which is amazing considering they buy their programming from sky in the first place. If they go ahead & enforce the Caps then it will only confirm my original doubts. Incidently my sky package on sky has consistently been at least £8 per month cheaper than ntl's equivalent.
Gives you all an idea of their advertising

[Derek]

Originally Posted by Griffin

Incidently my sky package on sky has consistently been at least £8 per month cheaper than ntl's equivalent.

And are you including the cost of a telephone line in your calculations?

If you are I'd be very interested in the package you have.

[Griffin]

even adding the cost of line rental my package still comes out under the ntl one as i got ntl for the phone anyway.
best thing when they do their calculations they always assume you have a bt line if you have sky

[Derek]

Originally Posted by Griffin

even adding the cost of line rental my package still comes out under the ntl one as i got ntl for the phone anyway.
best thing when they do their calculations they always assume you have a bt line if you have sky

Then what is your package? I'm not aware of any difference of that much in the two companies pricing.

[Stuart]

Originally Posted by dezzo

Then what is your package? I'm not aware of any difference of that much in the two companies pricing.

I dunno who he's with for telecoms, but I suspect it's not BT.

[Derek]

Originally Posted by scastle

I dunno who he's with for telecoms, but I suspect it's not BT.

Originally Posted by Griffin

as i got ntl for the phone anyway.

*Ahem* I think it might be Ntl for the phone line

[Pia]

Hi, just wanted to ask, i have got NetMeter, which is fantastic for letting me keep track, i just wondered if when calculating my 3gb month cap, do i count Upload and Download?

[Paul K]

I thought it was download only but since I stopped trying to keep up with this thread I'm not sure.
Edit:
And since reading this in the AUP again I'm still convinced it's downstream/ download only

Originally Posted by AUP

ntl: home's broadband and dial-up services are intended for normal recreational or educational use by individuals and families and our pricing and network architecture have been designed accordingly. Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers.

"Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day).

* Excludes customers who subscribed to ntl's 1 Mb Broadband service with 3 Gigabyte monthly usage allowance on, or after, 8th March 2005. For more information about the 3 Gigabyte monthly usage allowance that applies to this service, click here.

[Tindo]

This is what we need from NTL: http://www.btyahoo.com/broadbandusage_holding

They even have this:
8. How do I access the usage monitoring tool?


For BT Broadband users, from 1st May 2005 you will be able to monitor your monthly usage by logging into www.bt.com/youraccount and clicking on the Broadband Usage section. If you haven't already signed up as a bt.com user you will need to do so first by visiting this web-site.

For BT Yahoo! Broadband users from 1st May you will be able to monitor your monthly usage by signing in to bt.yahoo.com and visiting the "My Account" area of the site.
awesome......

[purenuman]

Originally Posted by Tindo

This is what we need from NTL: http://www.btyahoo.com/broadbandusage_holding

They even have this:
8. How do I access the usage monitoring tool?


For BT Broadband users, from 1st May 2005 you will be able to monitor your monthly usage by logging into www.bt.com/youraccount and clicking on the Broadband Usage section. If you haven't already signed up as a bt.com user you will need to do so first by visiting this web-site.

For BT Yahoo! Broadband users from 1st May you will be able to monitor your monthly usage by signing in to bt.yahoo.com and visiting the "My Account" area of the site.
awesome......

I think NTL plan similar for 'when' the 1mb hard cap is in operation......

[gurgeh]

Ok was thinking about the whole cap thing in the shower the other day and it struck me that introducing a cap is completely pointless.
The way i see it, its not how much an individual downloads that affects performance, its how many individuals download at once. Lets use a traffic analogy for this - A person who drives 200 miles around a city between the hours of 2am and 5am will have virtually no affect on the congestion of that city. However if that same person drove 20 miles between 8 and 8.30 then they would be adding to the gridlock along with the thousands of other ppl who choose to take their journey at that time. Suerly its the same with the ntl network. if a small no. of ppl download 10 gigs through the small hours, the network should be fine, but if evrybody downloads their allotted 1gig in the same couple of hours then we have slowdown. so whats the point in the cap?
i download quite a lot of stuff some days, but as soon as its gets to 6pm i set the pc doing some other stuff so as to free up some bandwidth for the ppl who've just got in at that time. I think ntl would do far better to simply encourage ppl to download sensibly or at least introduce on and off peak caps ( similar to plusnet ).
i must say i've had quite a good connection from ntl for the few years i've been with them aznd it would be a shame if myself and many others had to leave because of these misguided caps.

[pazor]

question..what do ntl do when you do abbuse the download cap.
they call you and ask you to stop ? and if you carry on downloading ?
do they drop your connection ?

[purenuman]

Originally Posted by pazor

question..what do ntl do when you do abbuse the download cap.
they call you and ask you to stop ? and if you carry on downloading ?
do they drop your connection ?

Nothing!

Later in the year they are going to drop your speed on the 1mb if you go over.

Even this may change in time.......

[Rone]

Originally Posted by purenuman

Nothing!

Later in the year they are going to drop your speed on the 1mb if you go over.

Even this may change in time.......

And do they drop the price for that month\time period?
That would help the billing department no end i'm sure. I've read into this, but theres no mention of price adjustment.
But how could they charge almost £40pm [say your on 3meg] and they find you do'nt stop d\loading and have to "keep" you on a lower tier, say 1meg.
The phrase about opening a can of worms , springs to mind.

[Ignition]

Who said anything about any potential speed drop affecting billing in any way?
The BT approach will drop customers to I think 128kbps for the rest of the month, no change of pricing, you've had what you paid for now you get what you are given for the rest of the charging period.

In fact no operator that's following this approach will give people discounts, that's like saying 'here have your 3Mbps 40GB, then when you're done have an unmetered 300k / 1Mbit / whatever for the rest of the month, get your 40GB done quickly enough and save a packet!' hrmmm nah.

[Florence]

Originally Posted by Ignition

Who said anything about any potential speed drop affecting billing in any way?
The BT approach will drop customers to I think 128kbps for the rest of the month, no change of pricing, you've had what you paid for now you get what you are given for the rest of the charging period.

In fact no operator that's following this approach will give people discounts, that's like saying 'here have your 3Mbps 40GB, then when you're done have an unmetered 300k / 1Mbit / whatever for the rest of the month, get your 40GB done quickly enough and save a packet!' hrmmm nah.

but Igni according to ntl its 1 gig a day 2mb and 1 gig a day 3mb so you can't get to 40 gig a month.

[purenuman]

Originally Posted by Rone

And do they drop the price for that month\time period?
That would help the billing department no end i'm sure. I've read into this, but theres no mention of price adjustment.
But how could they charge almost £40pm [say your on 3meg] and they find you do'nt stop d\loading and have to "keep" you on a lower tier, say 1meg.
The phrase about opening a can of worms , springs to mind.

The price would not change!

At the moment they have only spoken about hard capping the 1mb so none of the cap talk is relevant to 2&3mb.

NTL said 2&3mb will stay the same i.e. 1 gig a day guideline and you will be contacted if your excessive use impacts on other users.... No speed or tier drop etc.