Please document any V6 issues here.
04-04-2017, 10:33
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#256
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Needs more upload
Join Date: Mar 2009
Services: TiVo V6, TiVo 500GB, Samsung V Box, Full House TV + Sky Sports SD, VIVID 200, Talk Weekends Phone
Posts: 162
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Re: Please document any V6 issues here.
Quote:
Originally Posted by knack
Edit: just rebooted the box. The programme (Broadchurch) has recorded up to the point that I took the box out of standby mode 30 minutes ago.
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The workaround at the moment is not to put the box into standby. There seems to be a few bugs with it.
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04-04-2017, 10:44
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#257
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cf.mega poster
Join Date: Mar 2010
Posts: 1,871
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Re: Please document any V6 issues here.
TV and Broadband has network issues which means you may be unable to watch TV at the moment
Network issues might be affecting TV and broadband services at the moment.
We have identified the problem and an engineer is on their way.
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04-04-2017, 14:27
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#258
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Gavin-D
TV and Broadband has network issues which means you may be unable to watch TV at the moment
Network issues might be affecting TV and broadband services at the moment.
We have identified the problem and an engineer is on their way.
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Think i'll still be holding off in getting a V6, seems to be pretty problematic at the moment.
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04-04-2017, 16:07
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#259
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Please document any V6 issues here.
Quote:
Originally Posted by Mad Max
Think i'll still be holding off in getting a V6, seems to be pretty problematic at the moment.
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As I understand it, this issue is affecting all boxes at the mo. My service status refers only to certain programmes that cannot be accessed on demand. Everything else seems fine - the main problem was fixed a few days ago.
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04-04-2017, 16:39
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#260
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,321
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Re: Please document any V6 issues here.
Quote:
Originally Posted by OLD BOY
As I understand it, this issue is affecting all boxes at the mo. My service status refers only to certain programmes that cannot be accessed on demand. Everything else seems fine - the main problem was fixed a few days ago.
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No problems on ours now.
__________________
“The only lesson you can learn from history is that it repeats itself”
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04-04-2017, 21:27
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#261
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cf.mega poster
Join Date: Jan 2008
Posts: 10,127
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Re: Please document any V6 issues here.
Quote:
Originally Posted by knack
One of my boxes is quite buggy. Just turned it and tv on and got a no HDMI signal message. Tried different cable and different HDMI ports. No difference. Eventually the box came on with a "this channel is unavailable/off air" message. Switching channels made no difference. Then a few minutes later the picture came on on that channel (BBC Two) but others still have no picture. I can't open any recordings and the menus freeze up when I try to navigate back. Waiting til 10 when a recording finishes and I'll reboot the box. I would have done it already but am waiting on the off chance the recording has worked! Sorry for the big block of text.
Edit: just rebooted the box. The programme (Broadchurch) has recorded up to the point that I took the box out of standby mode 30 minutes ago.
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This has happened to me also (with other programmes).
I mentioned this when I rang up about RTE and he sent something down the cable. That afternoon it affected most recordings, but afterwards it has been ok- touch wood.
Might be worth calling them to do whatever he did with my box.
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04-04-2017, 23:13
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#262
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WeatherManTrev
Join Date: Apr 2010
Location: Peterborough
Services: ultimate oomph bundle
M500
Posts: 167
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Re: Please document any V6 issues here.
Have had V6 since first became available and been very happy with it. But recent couple of weeks, there does seem to be a couple of issues. Main one is seemingly with CH4 (HD). Picture goes black for a very short time, but relatively often and sound goes as well, again briefly but quite annoyingly. I will have to set up some other CH4 HD recordings on our original TiVos and see if they have the issue, which if not, would definitely suggest a V6 problem
TrevP
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05-04-2017, 07:36
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#263
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Please document any V6 issues here.
Quote:
Originally Posted by trevrpb
Have had V6 since first became available and been very happy with it. But recent couple of weeks, there does seem to be a couple of issues. Main one is seemingly with CH4 (HD). Picture goes black for a very short time, but relatively often and sound goes as well, again briefly but quite annoyingly. I will have to set up some other CH4 HD recordings on our original TiVos and see if they have the issue, which if not, would definitely suggest a V6 problem
TrevP
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It could just need a reboot. Try that before taking any further measures and see if it works.
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05-04-2017, 18:41
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#264
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Inactive
Join Date: Aug 2010
Posts: 104
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Re: Please document any V6 issues here.
Quote:
Originally Posted by carbon60
The workaround at the moment is not to put the box into standby. There seems to be a few bugs with it.
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Thanks. I have turned off power saving mode and will try and get the rest of the family to not put it in standby as they normally do.
Quote:
Originally Posted by RichardCoulter
This has happened to me also (with other programmes).
I mentioned this when I rang up about RTE and he sent something down the cable. That afternoon it affected most recordings, but afterwards it has been ok- touch wood.
Might be worth calling them to do whatever he did with my box.
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Interesting, thanks. I'll give them a call if it happens again but all been ok since reboot.
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06-04-2017, 07:28
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#265
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cf.mega poster
Join Date: Jun 2003
Posts: 8,910
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Re: Please document any V6 issues here.
Quote:
Originally Posted by trevrpb
Have had V6 since first became available and been very happy with it. But recent couple of weeks, there does seem to be a couple of issues. Main one is seemingly with CH4 (HD). Picture goes black for a very short time, but relatively often and sound goes as well, again briefly but quite annoyingly. I will have to set up some other CH4 HD recordings on our original TiVos and see if they have the issue, which if not, would definitely suggest a V6 problem
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That's likely to be a signal fault and would need a tech to fix it. Checking the other boxes isn't that good a test as they are on different cables.
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06-04-2017, 22:53
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#266
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cf.mega poster
Join Date: Jan 2008
Posts: 10,127
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Re: Please document any V6 issues here.
Quote:
Originally Posted by knack
Thanks. I have turned off power saving mode and will try and get the rest of the family to not put it in standby as they normally do.
Interesting, thanks. I'll give them a call if it happens again but all been ok since reboot.
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I spoke too soon, last night's Coronation Street only recorded the first two minutes or so again.
I have to call them back anyway to see why I haven't received any of the promised call backs since calling them nine days ago. If no joy I'm going to refer it to their regulator. I pay them too much money to be treated like this. I was speaking to someone last night who steals his VM channels and he receives a better service than me!!!
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18-04-2017, 23:18
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#267
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cf.mega poster
Join Date: Jan 2008
Posts: 10,127
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Re: Please document any V6 issues here.
There's now a problem with unwanted Audio Description on some recordings. Sometimes you can switch it off, sometimes you can't.
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24-04-2017, 20:45
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#268
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cf.mega poster
Join Date: Jan 2008
Posts: 10,127
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Re: Please document any V6 issues here.
The above problem has now been resolved, only to be replaced by more anomalies:
- Quick View for radio programmes has stopped working (it starts off OK and then jumps to the end),.
- Some recordings won't allow you to delete them. I'm not sure if this still takes up disc space, but a reboot seems to clear it.
- A recording had recorded last night, but did not appear in the recordings list. I thought that it had failed, so went to search for a repeat showing and it gave me the option of watching it now from my recordings!? I watched it and deleted it without it ever appearing as a recording that I had! Never known this to happen before, hopefully the reboot that I did because of the white noise issue that appeared again this afternoon will have cleared this.
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29-04-2017, 17:07
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#269
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cf.member
Join Date: Mar 2010
Location: Nottingham
Services: VM V6 x 2. 500MB broadband.
Posts: 24
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Re: Please document any V6 issues here.
Quote:
Originally Posted by trevrpb
Have had V6 since first became available and been very happy with it. But recent couple of weeks, there does seem to be a couple of issues. Main one is seemingly with CH4 (HD). Picture goes black for a very short time, but relatively often and sound goes as well, again briefly but quite annoyingly. I will have to set up some other CH4 HD recordings on our original TiVos and see if they have the issue, which if not, would definitely suggest a V6 problem
TrevP
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TrevP, I've had exactly the same problems for a couple of weeks, again only on 4HD, only on V6. As you're in Peterborough it seems not to be a localised problem (I am in Nottingham). Glad it's not just me. I have tried a reboot. Have you contacted VM?
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29-04-2017, 17:26
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#270
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Inactive
Join Date: Jun 2009
Location: Newbury
Services: VIP Collection + TIVo
Additional Tivo
Posts: 349
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Re: Please document any V6 issues here.
Hi Guys
One of my TIVO boxes died again today (3 this year) So I decided to take the plunge and order a V6 as a replacement. CS wanted to charge £155 for an engineer to install !! About to go to the dark side, when they offered me a good deal to stay. Now getting two V6 to replace both TIVO's Question is what should I do to change the factory defaults. Reading this thread it seems like don't put in standby, and ignore power settings. Is this still the case, and are there any other tweaks.
Any help would be appreciated. Many thanks
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