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VM News Another Price Increase
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Old 03-08-2019, 09:02   #151
Superblade7
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Re: VM News Another Price Increase

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Originally Posted by JPAC View Post
Now I have no VM phone, cancelled after last years haggle, what's the best way of dealing with VM? Do they have web chat? I know VM do not have email, only to send bills, adverts etc. Contact via mobile phone could cost more than I could save.
VM now have an 03 number that will be free if you have inclusive minutes on your mobile contract. Their number is 0345 454 1111.
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Old 03-08-2019, 11:41   #152
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Re: VM News Another Price Increase

Thanks Superblade7, I'll use that.
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Old 14-08-2019, 14:26   #153
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Re: VM News Another Price Increase

I love the fact you get an excited email announcing a "free" upgrade of your broadband to the higher speeds, then you get hit with multiple fee increases over the year.

I was on their vivid gamer? package and am now on the 350/35 package and paying 59 a month.

I'm a year or more outside of my contract, but the sad thing is, it's either 350/35, or 70/15 with fibre, there's no real alternative for that kind of speed Virgin offer in my area.
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Old 17-08-2019, 18:07   #154
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Re: VM News Another Price Increase

Another account I manage got Maxit TV, 200 meg and talk weekends for 49.
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Old 21-08-2019, 10:57   #155
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Re: VM News Another Price Increase

When calling, auto robot asks for your VM phone number, which I haven't got. Don't know why they're called Virgin Media anymore, they're well and truly f***ed. 35 minutes listening to crap noise so far, not really music. After 60 minutes and utter futility...I gave up. VM's way of keeping customers?
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Old 21-08-2019, 13:53   #156
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Re: VM News Another Price Increase

Had a call back after giving them my 30 days notice yesterday, got the ooompth bundle for 89.99.

So for the same price as i was previously paying per month I've gained the movies, sports, 350 - 500mbps broadband and a sim card and they waived the monthly 3.50 price increase and the 35 set up fee.
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Old 21-08-2019, 16:26   #157
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Re: VM News Another Price Increase

Sometimes it is your luck who you speak too,
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Old 21-08-2019, 17:39   #158
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Re: VM News Another Price Increase

Quote:
Originally Posted by Grimpy View Post
Had a call back after giving them my 30 days notice yesterday, got the ooompth bundle for 89.99.

So for the same price as i was previously paying per month I've gained the movies, sports, 350 - 500mbps broadband and a sim card and they waived the monthly 3.50 price increase and the 35 set up fee.
Just did the annual dance with retentions over the price increase, got the ultimate oomph down to 94 per month so not quite as good as you got but by the time I cancel my sim only with 3 which is out of contract the saving is well worthwhile spending 30 mins on the phone, was going up to 123.50 plus 18 for my sim plan so saving 47.50 per month, bit of a result
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Old 21-08-2019, 20:29   #159
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Re: VM News Another Price Increase

Did you tell them it's listed for 89.99 on their website?
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Old 23-08-2019, 18:11   #160
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Re: VM News Another Price Increase

Got mine done today, (old discounts expiring in a couple of weeks) now on Extra Oomph but insisted on 99 + 7.50 for 3rd box. Normally get a confirmation email and then a pdf contract too sign, nothing so far.
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Old 23-08-2019, 19:34   #161
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Re: VM News Another Price Increase

My confirmation came 12 hours or so later.
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Old 23-08-2019, 19:57   #162
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Re: VM News Another Price Increase

Mine would have been approx 144 so a nice saving for me as well
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Old 23-08-2019, 20:12   #163
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Re: VM News Another Price Increase

Well done folks a few good results here.
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Old 28-08-2019, 15:59   #164
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Re: VM News Another Price Increase

I gave notice on 11th Aug, not had anything from them so far.

I have Phone and Broadband for about 38 per month, going up to 45.

TBH even if they don't ring, I have fibre from BT for 7.95 per month.
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Old 29-08-2019, 02:01   #165
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Re: VM News Another Price Increase

I got my letter today going up 4 a month so that puts my current XL TV, weekend calls and 350meg BB to 88 a month.

Time to give them a call or leave might even have to start looking at sky tv with BB
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