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VM News Another Price Increase
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Old 27-07-2019, 14:03   #136
RichardCoulter
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Re: VM News Another Price Increase

Quote:
Originally Posted by jfman View Post
Just got Ultimate Oomph for 94 a month.
You should have held out for a better discount, I was offered it for 79 a month.
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Old 27-07-2019, 14:17   #137
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Re: VM News Another Price Increase

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Originally Posted by RichardCoulter View Post
You should have held out for a better discount, I was offered it for 79 a month.
That's quite a significant improvement from your last update on the matter.

https://www.cableforum.uk/board/show...8&postcount=98
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Old 27-07-2019, 14:24   #138
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Re: VM News Another Price Increase

Also I think Richard pays for line rental in advance
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Old 29-07-2019, 18:18   #139
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Re: VM News Another Price Increase

Weirdly I received one at my old address (visited today for a tenancy check-out visit) despite my account being closed. Can only surmise it's auto generated ?
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Old 29-07-2019, 18:36   #140
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Re: VM News Another Price Increase

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Also I think Richard pays for line rental in advance
I prefer to pay my rental in advance as the bill are smaller each month and you do save, Nash
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Old 29-07-2019, 22:35   #141
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Re: VM News Another Price Increase

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That's quite a significant improvement from your last update on the matter.

https://www.cableforum.uk/board/show...8&postcount=98
That quoted post bears no relation to the VVIP package.
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Old 30-07-2019, 19:36   #142
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Re: VM News Another Price Increase

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Originally Posted by RichardCoulter View Post
That quoted post bears no relation to the VVIP package.
Which if you read wasn't actually the point I made.

One day you are haggling over 4, a few days later you've allegedly got the best discount I've seen on this or indeed any forum.

I don't know how else to define that other than "significant improvement". Do you still pay line rental saver?
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Old 01-08-2019, 13:17   #143
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Re: VM News Another Price Increase

Just had my email. 7.8% increase for me. I've always found retentions don't seem to offer the best deals when price increases are happening, so not sure of my next move!
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Old 01-08-2019, 15:19   #144
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Re: VM News Another Price Increase

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Just had my email. 7.8% increase for me. I've always found retentions don't seem to offer the best deals when price increases are happening, so not sure of my next move!

it's the only time you have any leverage as a customer. They certainly won't be any more generous if you ring them mid contract.
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Old 01-08-2019, 15:32   #145
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Re: VM News Another Price Increase

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Just had my email. 7.8% increase for me. I've always found retentions don't seem to offer the best deals when price increases are happening, so not sure of my next move!
You usually need to go through with the cancellation to get the good deals. The outbound team usually call back within a few days offering much better deals than any the inbound retentions ones do.

If they don't call you back you can cancel the cancellation at any time before the month runs out then just take something from retentions anyway.
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Old 01-08-2019, 23:22   #146
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Re: VM News Another Price Increase

For everyone expecting VM to contact you, don't forget to make sure you're opted in to marketing, otherwise you may not hear from them.
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Old 02-08-2019, 11:59   #147
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Re: VM News Another Price Increase

Just Rx'd letter informing me of price rise from 1 October. I am in my first year on 100Mbs + telephone, connected November 2018 at offer price of 27:00/month.

I am assuming that first year offer is fixed for first year? or am I assuming incorrectly?

P.S. increase 3.50

Last edited by Brunel; 02-08-2019 at 13:00. Reason: added xtra info.
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Old 02-08-2019, 12:33   #148
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Re: VM News Another Price Increase

Just got my (way over cost of living) price notification increase by email.

+15%!
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Old 02-08-2019, 13:13   #149
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Re: VM News Another Price Increase

Of course, the increases will look large if you have a generous discount on your charges.
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Old 02-08-2019, 22:38   #150
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Re: VM News Another Price Increase

Now I have no VM phone, cancelled after last years haggle, what's the best way of dealing with VM? Do they have web chat? I know VM do not have email, only to send bills, adverts etc. Contact via mobile phone could cost more than I could save.
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