General : Virgin Media & UKTV+ITV Channels

[ongman]

Both SD and HD version of Dave are on the guide

[Gavin-D]

Originally Posted by ongman

Both SD and HD version of Dave are on the guide

The HD version of Dave is going where the SD one is now

---------- Post added at 20:51 ---------- Previous post was at 20:50 ----------

Originally Posted by BenMcr

No.

Bloomburg and France 24 are HD only as is ZooMoo and NKHworld

Thanks, I've never scrolled that far down the EPG

[pip08456]

Originally Posted by 007stuart

I find that the staff at Virgin are always courteous when I have cause to contact them. Remember that those on 1st line support will only have briefing notes to rely upon and will not know the whole picture, I do hope that when you refer to "staff" you don't mean these people. In a perfect world the negotiations would have been concluded prior to the expiry of the contract and life would have gone on as normal. Regretfully we live in an imperfect world with UKTV and Virgin going eyeball to eyeball for 3 weeks has resulted in some channels not being available however all my recordings were still available to me to watch so as far I am concerned I have not been inconvenienced and it would have been churlish to demand a reduction in my monthly payment.

Getting £3 a month off seems hardly worth the effort.

Perhaps Richard is flagged on the system?

[Pster72]

Anyone know when the uktv on demand and Gold HD will appear

[Gavin-D]

Originally Posted by Pster72

Anyone know when the uktv on demand and Gold HD will appear

I think I read most/all of the UKTV stuff will return by Monday

[RichardCoulter]

Originally Posted by 007stuart

I find that the staff at Virgin are always courteous when I have cause to contact them. Remember that those on 1st line support will only have briefing notes to rely upon and will not know the whole picture, I do hope that when you refer to "staff" you don't mean these people. In a perfect world the negotiations would have been concluded prior to the expiry of the contract and life would have gone on as normal. Regretfully we live in an imperfect world with UKTV and Virgin going eyeball to eyeball for 3 weeks has resulted in some channels not being available however all my recordings were still available to me to watch so as far I am concerned I have not been inconvenienced and it would have been churlish to demand a reduction in my monthly payment.

Getting £3 a month off seems hardly worth the effort.

I had hoped for rather more tbh, but they were playing hardball, and seemed reluctant to even give me that! I did actually ask for £7.99 a month off to pay for the extra subscription to TV Player to get the channels back. I don't regard it as "churlish" for those who asked for a discount, why should they pay the same price for a lesser product?

I posted in this thread about how I was all but called a liar when I said that I would be losing programmes that I was in the middle of recording and how I was falsely told that all UKTV programming from the missing channels were available for free via the UKTV VOD app. It took me four times to get it to sink in that the programming from the pay channels was not available on this app.

---------- Post added at 21:59 ---------- Previous post was at 21:55 ----------

Originally Posted by Pierre

I still want to know more about your disability that prevents you from watching "live" TV.


Please indulge me.

The effects of my brain injury (cognitive brain function) means that I often have to 'skip back' to replay parts that I didn't understand or where I drifted off.

---------- Post added at 22:00 ---------- Previous post was at 21:59 ----------

Originally Posted by pip08456

Perhaps Richard is flagged on the system?

I doubt it very much. My multiple business and personal accounts aren't even linked or cross referenced.

---------- Post added at 22:05 ---------- Previous post was at 22:00 ----------

Originally Posted by Gavin-D

Gold and Dave will be the 1st channels on VM that are only available in HD, won't they?

As Ben says, there were channels before these that went HD only. I think in time all SD channels with an HD variant will be switched off. It makes sense to make better use of the bandwidth available as I imagine most customers now have an HD capable box.

Even those that haven't can still view the +1 SD channels where they exist, albeit an hour later!

The offer of a free V6 was the carrot and the gradual loss of channels will be the stick to get people to upgrade.

[denphone]

Originally Posted by Paul M

UKTV channels have adverts ?

If so I would imagine their advertisers told them to get the viewers back or they would reduce what they pay for advertising.

Yep as you say once those advertisers flex their wallets it can quickly change intransigent attitudes.

[Inactive Digital]

Originally Posted by denphone

Yep as you say once those advertisers flex their wallets it can quickly change intransigent attitudes.

Not just the advertisers, the sales house too. in this case, Channel 4.

[SonicMaster]

Originally Posted by ongman

Both SD and HD version of Dave are on the guide

I don't think the SD versions of Dave and Gold will be closed on VM, they will just move to different EPG slots, otherwise all Player customers would lose access to these channels because the HD versions are for Mix customers and up.

[OLD BOY]

Originally Posted by RichardCoulter

I had hoped for rather more tbh, but they were playing hardball, and seemed reluctant to even give me that! I did actually ask for £7.99 a month off to pay for the extra subscription to TV Player to get the channels back. I don't regard it as "churlish" for those who asked for a discount, why should they pay the same price for a lesser product?

I posted in this thread about how I was all but called a liar when I said that I would be losing programmes that I was in the middle of recording and how I was falsely told that all UKTV programming from the missing channels were available for free via the UKTV VOD app. It took me four times to get it to sink in that the programming from the pay channels was not available on this app

I think the point that was being made was that it was not appropriate to ask for compensation simply because channels went missing if it didn't inconvenience you. Therefore, he didn't make a claim.

I didn't ask for compensation either simply because I very rarely find anything on these channels worth watching (either because of the nature of the content or because I saw it originally on the Beeb). So I wasn't inconvenienced sither.

I dare say you will always get some who will jump on the bandwagon when even one obscure channel they never watch goes missing, helping to put up prices for the rest of us.

[Itshim]

Originally Posted by OLD BOY

I think the point that was being made was that it was not appropriate to ask for compensation simply because channels went missing if it didn't inconvenience you. Therefore, he didn't make a claim.

I didn't ask for compensation either simply because I very rarely find anything on these channels worth watching (either because of the nature of the content or because I saw it originally on the Beeb). So I wasn't inconvenienced sither.

I dare say you will always get some who will jump on the bandwagon when even one obscure channel they never watch goes missing, helping to put up prices for the rest of us.

So you don't look for the best deal when buying anything.Gas/elec. Standard variable rate for you., Never use supermarket always local corner store. Highest price petrol you can find.Sorry if a deal is to be done only a. Fool won't try . Money is not a problem for me but if l can get a discount l will go for it !

[OLD BOY]

Originally Posted by Itshim

So you don't look for the best deal when buying anything.Gas/elec. Standard variable rate for you., Never use supermarket always local corner store. Highest price petrol you can find.Sorry if a deal is to be done only a. Fool won't try . Money is not a problem for me but if l can get a discount l will go for it !

I was talking about compensation, not deals. Yes, I am on the best deals I could get with VM, and with my energy supplier. I go to our cheapest local petrol station.

So I do have an eye for the best deal, but I would not claim compensation if I did not suffer a loss. That is just plain dishonest. That's my opinion.

[gba93]

Originally Posted by OLD BOY

I was talking about compensation, not deals. Yes, I am on the best deals I could get with VM, and with my energy supplier. I go to our cheapest local petrol station.

So I do have an eye for the best deal, but I would not claim compensation if I did not suffer a loss. That is just plain dishonest. That's my opinion.

Originally Posted by OLD BOY

I was talking about compensation, not deals. Yes, I am on the best deals I could get with VM, and with my energy supplier. I go to our cheapest local petrol station.

So I do have an eye for the best deal, but I would not claim compensation if I did not suffer a loss. That is just plain dishonest. That's my opinion.

[Mythica]

Originally Posted by OLD BOY

I was talking about compensation, not deals. Yes, I am on the best deals I could get with VM, and with my energy supplier. I go to our cheapest local petrol station.

So I do have an eye for the best deal, but I would not claim compensation if I did not suffer a loss. That is just plain dishonest. That's my opinion.

And that's the thing, Gold is one of my most watched channels. I just love things like Dinnerladies, Men Behaving Badly, The Royle Family amongst many others and I just didn't bother ringing up for a compensation because of the same reason of it being dishonest simply because for everything I like is on Netflix and I also have them on DVD.

For the person saying about petrol and getting the best deal, I use Shell V Power which is probably the most expensive.