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Superhub 3 reverting to default SSID and Password when rebooted.
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Old 03-07-2019, 20:35   #1
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Superhub 3 reverting to default SSID and Password when rebooted.

On a number of occasions in the past few months when I have rebooted my SH3 it has lost my SSID and password settings and reverted to the defaults. This morning it appears that there had been a problem overnight and this had happened without any action on my part.

It is a minor nuisance when it happens as a result of me rebooting, as I can reinstate the custom settings straight away. But potentially the spontaneous occurrence is a much greater issue if it happens when I am not at home and everyone else is left with no service.

Is this a known problem, and is there a solution I can apply myself?
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Old 03-07-2019, 21:11   #2
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

When I reported this problem VM immediately sent me a replacement Superhub 3
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Old 03-07-2019, 23:03   #3
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

I've had this once a year or so ago.
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Old 03-07-2019, 23:08   #4
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

Quote:
Originally Posted by oliver1948uk View Post
When I reported this problem VM immediately sent me a replacement Superhub 3
Thanks, I'll give them a call then and see what happens!
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Old 04-07-2019, 09:44   #5
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
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Old 04-07-2019, 23:23   #6
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

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Originally Posted by daveybm View Post
I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
OK, I'll try that first, thanks.
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Old 04-09-2019, 21:28   #7
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Thumbs up Re: Superhub 3 reverting to default SSID and Password when rebooted.

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Originally Posted by daveybm View Post
I also had this about a year ago, called them up and the answer was a pinhole reset, been OK since
This seems to have solved the problem, thanks for the suggestion.
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Old 04-09-2019, 23:08   #8
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Re: Superhub 3 reverting to default SSID and Password when rebooted.

I hate to sound like a broken record but the best way to resolve stupid, trivial and annoying problems like this is to get your own proper router.
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