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VM refuse to sign up to Ofcom code to protect loyal customers..
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Old 16-11-2020, 09:49   #16
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Re: VM refuse to sign up to Ofcom code to protect loyal customers..

Quote:
Originally Posted by RichardCoulter View Post
Some time ago I remember you posting that you thought that everyone should pay the same price (can't remember if this was in relation to new customers or retention deals tho).
That is true, but I was referring to existing customers. I do not have a problem with special time-related deals to attract new customers or 'free trials', though.
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Old 25-11-2020, 08:02   #17
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Re: VM refuse to sign up to Ofcom code to protect loyal customers..

Problem is that ofcom made it a voluntary code of practice... it should really be mandatory then virgin canít get away with ripping off existing customers.
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