WiFi what speeds should I expect?
02-04-2019, 11:03
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#1
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Inactive
Join Date: Feb 2010
Location: Fleet, Hampshire
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WiFi what speeds should I expect?
Hi,
I'm not technical so be gentle with me please LOL
My incoming speed is meant to be 360MBPS (I usually get 384).
I hadn't noticed how slow my WiFi is till I had several complaints from visitors yesterday. I have been doing constant checks since.
Sitting at my desk just 2 feet from the SH3 I get the following:
on mobile (android) I get between 20 and 30 MBPS
on my laptop (wireless) I get between 30 and 50 MBPS
****note when I paid for 200MBPS I usually got about 78MBPS WiFi***
upstairs in my bedroom using the Powerline WiFi extender supplied by VM I only get between 2 and 3 MBPS which is ludicrous.
I tried ringing VM but keep speaking to people whose accents I cannot understand (not their fault). I think on one occasion I was told they can't promise a WiFi speed which I understand but I cannot believe mine is so low.
another person suggested the powerline adapter was causing the issue and had me reset both ends. That had no effect.
I haven't gone back to them yet but thought I would see what you think on this forum. Could it be as simple as a faulty Hub?
Thanks in advance.
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02-04-2019, 12:51
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#2
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laeva recumbens anguis
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Re: WiFi what speeds should I expect?
Have you tried a speed test with something that has a wired connection to the Hub?
That will let you know what speed is coming into the premise.
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02-04-2019, 13:03
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#3
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Inactive
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Re: WiFi what speeds should I expect?
Quote:
Originally Posted by Hugh
Have you tried a speed test with something that has a wired connection to the Hub?
That will let you know what speed is coming into the premise.
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yes - as stated above my pc is ethernet connected and I regularly get about 384mbps using speedtest.net's desktop app.
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02-04-2019, 14:43
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#4
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1 of a 1000!
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Re: WiFi what speeds should I expect?
Have you tried re-booting the hub? Sometimes something as simple as that can solve a problem.
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02-04-2019, 14:53
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#5
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Inactive
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Re: WiFi what speeds should I expect?
Quote:
Originally Posted by Topgun
Have you tried re-booting the hub? Sometimes something as simple as that can solve a problem.
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if only it were that simple
I've been with VM 20 years so that is one trick I learned along time ago LOL,
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02-04-2019, 14:54
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#6
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1 of a 1000!
Join Date: Jan 2004
Location: Kent
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Re: WiFi what speeds should I expect?
Quote:
Originally Posted by The Yank
if only it were that simple
I've been with VM 20 years so that is one trick I learned along time ago LOL,
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Sorry for stating the bleeding obvious, but you never know!!!
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02-04-2019, 15:06
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#7
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cf.mega poster
Join Date: Jan 2004
Location: Leeds
Posts: 1,309
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Re: WiFi what speeds should I expect?
Have you tried seperating out the 2.4 and 5.0 GHz channels (i.e. rename them with unique ssid's) which I think by default are combined and can by all accounts cause wifi speed issues when working in auto allocation mode.
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02-04-2019, 15:24
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#8
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,279
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Re: WiFi what speeds should I expect?
It could easily be your wifi devices that are not capable of that speed so are the bottle neck, for example i could only get around 80mbit on my LG G3 android phone and Nexus 10 tablet but as soon as i purchased more modern devices such as a Samsung Galaxy S7, Samsung Tab S2 and a Samsung Tab A, i was able to max my connection speed out a 220mbit.
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02-04-2019, 15:46
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#9
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Inactive
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Re: WiFi what speeds should I expect?
Quote:
Originally Posted by SnoopZ
It could easily be your wifi devices that are not capable of that speed so are the bottle neck, for example i could only get around 80mbit on my LG G3 android phone and Nexus 10 tablet but as soon as i purchased more modern devices such as a Samsung Galaxy S7, Samsung Tab S2 and a Samsung Tab A, i was able to max my connection speed out a 220mbit.
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wow - I'd die for wifi speeds like that (not literally LOL)
my son checked on his IPHONE which knowing him is the latest.
I tried on my HP Pavilion laptop wirelessly and still couldn't get over 50mbps.
---------- Post added at 15:45 ---------- Previous post was at 15:43 ----------
Quote:
Originally Posted by daveeb
Have you tried seperating out the 2.4 and 5.0 GHz channels (i.e. rename them with unique ssid's) which I think by default are combined and can by all accounts cause wifi speed issues when working in auto allocation mode.
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I don't feel comy with that but will see if I can get my son to remote in.
---------- Post added at 15:46 ---------- Previous post was at 15:45 ----------
Quote:
Originally Posted by Topgun
Sorry for stating the bleeding obvious, but you never know!!!
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was a good suggestion - as you say you never know. so thx
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02-04-2019, 17:26
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#10
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cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
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Re: WiFi what speeds should I expect?
Try connecting to a different server in the speedtest. I've just done a speedtest on my mobile on a server 3 miles away from me and only got 12Mbps down (yes 12Mbps), I changed it to a server in Manchester 80 miles away and hit 190Mbps.
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02-04-2019, 21:48
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#11
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: WiFi what speeds should I expect?
Id log into the hub and check 5ghz is enabled and smart wifi is disabled. When you do that you can check the channel width is set to 20/40/80
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