[Merged] BB Speed Upgrades

[sav112]

Well Glasgow has been done Iâ₠¬ÃƒÆ’¢â€žÂ¢m downloading at 280KBS, but I knew when I came on as the net just burst from page to page with all the pictures. Browsing looks to be so much better, Iâ₠¬ÃƒÆ’¢â€žÂ¢ll have to try a download instead of the two tests I ran which are Dans and the one below.



Mon, 2 Aug 2004 11:48:36 UTC1st 128K took 3594 ms = 36470 Bytes/sec = approx 303 kbits/sec2nd 128K took 3641 ms = 35999 Bytes/sec = approx 300 kbits/sec3rd 128K took 3718 ms = 35253 Bytes/sec = approx 293 kbits/sec4th 128K took 3610 ms = 36308 Bytes/sec = approx 302 kbits/sec Happy days.

[Neil]

Originally Posted by scastle

Do you KNOW that Telewest have upgraded all their customer connections? And, how long it took? I shouldn't think for a second that they did it all in one go.

A very valid point, & one that I too have raised & queried before, but I so far have not yet had an answer as to why it is taking ntl soooo much longer.....

[j4y3m]

Originally Posted by McMav

Yup They have supposedly been upgrading infrastructure since by said they were upgrading their users. NTL are already months behind BY and now I have another 4 months to wait. so if I wanna call them asswipes I will.

It said November for me too but my upgrade has already been done.

[orangebird]

Originally Posted by j4y3m

It said November for me too but my upgrade has already been done.

Sometimes it's safer to under promise and over deliver......

[qasdfdsaq]

Originally Posted by j4y3m

It said November for me too but my upgrade has already been done.

Exactly - Many areas which claim upgrade dates to be October/November, etc have already been upgraded, including mine (November). Who knows, you might be done tomorrow.

[McMav]

Originally Posted by j4y3m

It said November for me too but my upgrade has already been done.

I'll reboot tonight when I get home if it comes through I will apologise for calling them asswipes for listing my upgrade as novemeber and call them asswipes for failing to code their postcode checker properly

[quadplay]

Originally Posted by Neil

But have ntl made proactive moves to inform their customers as to the fact that they are upgrading their modem speeds.....?

Or are they relying on sites like this to inform them?

Yes. There are now adverts on ntlworld.com, there will be IVR messages on appropriate telephone lines, and there will be inserts with bills.

[SOSAGES]

well if anyone on the winersh section of ntls network gets the speed upgrade let me know

[pallys]

I was upgraded overnight in Leicester 150k to 300k now.

[kronas]

Mon, 2 Aug 2004 12:11:30 UTC
1st 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec
2nd 128K took 782 ms = 167611 Bytes/sec = approx 1395 kbits/sec
3rd 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec
4th 128K took 703 ms = 186447 Bytes/sec = approx 1551 kbits/sec


woooot

[Stuart]

Originally Posted by McMav

ok agreed maybe not in 24 hours but 4 months come on thats taking the mikey. Lets face it they only have to send a config file down the line to your modem.

I am sure one of the NTL techys here will correct me if I am wrong, but it's actually a little more involved than sending a config file to your modem. That is the last step in a long process.

For a start, they need to ensure the network in each area is upgraded to ensure it can take the extra load. This may involve many things including installing new cards in the UBRs and may take a long time. It would be pointless promising everyone the speeds only to find that everyone switches on, and the network slows to the speed of a 56K modem under the strain.

Second, if there are any users in your area connecting to the internet via a 1 Meg connection on a Pace 1000 or 2000 STB, then these need to be upgraded. Depending on how many Pace STBs that need to be replaced, this can also take a long time.

Then, they need to ensure adequate supplies of both STBs and SACMs in each areas, as upgrading always seems to cause some to fail.

Finally, they introduce the upgrades area by area (well, several areas each night). This is because, as is discussed earlier in the thread, if something happens during the upgrade and there is a problem, it's better that that problem only affects people in one area rather than across the country.

And, as OB said, would you rather they promised the speed in August and delivered in September, or that they had promised the speed in November and delivered in September? It's better for them to promise the service later then deliver it earlier rather than the other way around.

[McMav]

I'd rather they specified a time and delivered ontime. Rather than this drizzle effect.

[jem16]

Originally Posted by SOSAGES

well if anyone on the winersh section of ntls network gets the speed upgrade let me know

I read on ntl's newsgroup that Winnersh had been upgraded.

[orangebird]

Originally Posted by McMav

I'd rather they specified a time and delivered ontime. Rather than this drizzle effect.

So do ntl. But they get too much flack as it is...they can't specify dates and times etc. With so many customers, and lack of a crytsal ball to forsee possible problems which would result in a delay in delivery, it's impossible...

[poolking]

Originally Posted by McMav

I'd rather they specified a time and delivered ontime. Rather than this drizzle effect.

It is plain to see that you are not even listening to what others are saying and it seems you are totally oblivious to how many users have to be upgraded. So please knock it off.