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Virgin Media Account Hacked
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Old 30-11-2019, 23:37   #1
Jackie5665
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Virgin Media Account Hacked

My virgin account has been hacked - I canít log in and am not longer receiving my emails. When try to log in to Virgin it doesnít recognise my email when I say I have forgotten my user name and enter my account number it comes up with a totally different email address. I have seen the emails saying I have changed my security details, email and password as my ntlworld account is also directed through my gmail email. Any ideas as to how I sort this out please ty
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Old 01-12-2019, 02:28   #2
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Re: Virgin Media Account Hacked

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Originally Posted by Jackie5665 View Post
My virgin account has been hacked - I canít log in and am not longer receiving my emails. When try to log in to Virgin it doesnít recognise my email when I say I have forgotten my user name and enter my account number it comes up with a totally different email address. I have seen the emails saying I have changed my security details, email and password as my ntlworld account is also directed through my gmail email. Any ideas as to how I sort this out please ty
Ring Virgin Media immediately and get this sorted out! If you are on the landline, the number is 150.
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