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BBC iplayer problem
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Old 10-01-2015, 14:19   #106
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Re: BBC iplayer problem

Quote:
Originally Posted by jb66 View Post
Nke5339?
That's the one for the local issues.
"TiVo OTT - Buffering and freezing on BBC i player during peak viewing times due to CMTS utilisation"
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Old 10-01-2015, 14:27   #107
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Re: BBC iplayer problem

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Originally Posted by spiderplant View Post
Who at VM told you this? Did they give you a fault ticket number?
Spider I know you work for VM. I've been working with technical support an engineers on the iplayer and VOD issues for sometime. They shared information from VM emails etc, which clearly stated the 20th as to resolve the iplayer issue. But I was warned the date had been moved before.
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Old 11-01-2015, 00:53   #108
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Re: BBC iplayer problem

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Originally Posted by spiderplant View Post
There is no single iplayer issue. If you have been quoted a date of 20th January, that could be the planned date for a network capacity upgrade in your area.
Spiderplant, you know that we have high regard for the advice and assistance that you provide on this forum, and you should know that this is very much appreciated by us.

I think it is fair to say that some are not getting any problems with the I-player but a substantial number of us are.

Do you think we should passively wait for this to be resolved or should we be reporting this fault to Customer Services?

I for one don't wish to be clogging up the system with complaints if the matter is already being dealt with!
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Old 11-01-2015, 13:11   #109
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Re: BBC iplayer problem

It's worth giving them a call, if only to get your signals checked out.

I'm still hopeful that the new iPlayer will be more tolerant of bandwidth issues, but that remains to be seen.
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Old 11-01-2015, 19:01   #110
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Re: BBC iplayer problem

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Originally Posted by Stephen View Post
Wonder if things will improve once the html5 app gets released?
Possibly if it has a larger buffer
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Old 11-01-2015, 19:27   #111
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Re: BBC iplayer problem

that may not help the utilisation issues, I think this is a disagreement with the Beeb and VM on bandwidth to servers.
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Old 14-01-2015, 22:07   #112
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Re: BBC iplayer problem

A cursory glance over the VM support forum, and there's a noticeable increase in VM responses that are admitting utilisation problems.

Sounds like networks are going to be kept busy keeping up! I wonder how long it'll take to clear them all up.....
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Old 17-01-2015, 20:34   #113
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Re: BBC iplayer problem

So why keep signing up punters to oversubscribed areas and making the problem worse ?? (Silly me, why am I asking that......)
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Old 18-01-2015, 18:11   #114
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Re: BBC iplayer problem

BBC1 HD totally unusable last evening. More buffering than a railyard.
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Old 18-01-2015, 22:40   #115
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Re: BBC iplayer problem

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Originally Posted by japitts View Post
A cursory glance over the VM support forum, and there's a noticeable increase in VM responses that are admitting utilisation problems.

Sounds like networks are going to be kept busy keeping up! I wonder how long it'll take to clear them all up.....
my issues have been ongoing. I've been waiting a year for an upgrade. they tell you to call up every single month for refunds which is bloody annoying i dont know why they cant just do a refund indefinitely until they fix it...

tonight i'm getting 11mb and im meant to be on 150...
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Old 19-01-2015, 11:07   #116
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Re: BBC iplayer problem

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Originally Posted by vincerooney View Post
i dont know why they cant just do a refund indefinitely until they fix it...
Because the billing system has no way of knowing when it has been fixed.
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Old 21-05-2019, 09:48   #117
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Re: BBC iplayer problem

Digging up an old thread but it was the first one my Google search landed on.

IPlayer loads and works very quickly on our V6 box but is taking an age or just not loading at all on the older TiVo box, any solutions?

Jim
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Old 21-05-2019, 10:00   #118
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Re: BBC iplayer problem

Quote:
Originally Posted by iadom View Post
Digging up an old thread but it was the first one my Google search landed on.

IPlayer loads and works very quickly on our V6 box but is taking an age or just not loading at all on the older TiVo box, any solutions?

Jim
For what its worth, my old TiVo was doing my head in. It was no longer fit for purpose. It just did not seem to have the capacity to deal with streaming services, although Netflix was stable for me, albeit a bit slow to load.

Some may give you advice about disabling the thumbs up/down facility, etc, but none of that made any difference to my box. My advice would be to replace your TiVo with a second V6. You will be able to link the two together by wifi then and get far better performance to boot.
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Old 21-05-2019, 10:06   #119
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Re: BBC iplayer problem

Hmm, how extra above the £131 I already pay will that cost?
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Old 21-05-2019, 10:23   #120
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Re: BBC iplayer problem

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Originally Posted by iadom View Post
Hmm, how extra above the £131 I already pay will that cost?
What services have got Jim? as you are paying quite a bit there
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