TiVo BBC iplayer problem - Page 6

spiderplant · 27-11-2014, 08:28

Quote:

Originally Posted by japitts

Interesting, so presumably down to a few too many TiVo users connected to individual cabinets, rather than across a UBR as a whole (probably got the terminology wrong!)

It's actually at the CMTS interface card level. (I don't call them UBRs any more, as that's Cisco's proprietary name, and we now also use Arris and Motorola ones)

Mr K · 27-11-2014, 11:36

If areas are over-congested wouldn't it be sensible to put a hold on signing new victims up ? It would have been better to upgrade the network first before expanding. Maybe not profitable in the short term but in the long term it would pay off.

Mr K · 09-12-2014, 22:27

iPlayer still buffers on the pile of junk that is Tivo. Customers with complaints are still being directed to a survey that has been ongoing for over 5 months in an effort to keep them quiet.

I try to avoid using iPlayer on Tivo these days. I had set Tivo to record the programme I wanted on Saturday night but the snooker overran so that was my recording stuffed. Even freeview recorders are able to pick up delayed programmes starting and finishing, but cruddy Tivo can't. Never mind I thought I'll give iPlayer on Tivo a go - silly me !

jb66 · 09-12-2014, 22:33

The survey Feels like a stalling measure rather than to discover a solution. If the tivo cdns can't handle the load let us ethernet our hubs to use that connection

RobboEdin · 09-12-2014, 23:11

Quote:

Originally Posted by Mr K

iPlayer still buffers on the pile of junk that is Tivo. Customers with complaints are still being directed to a survey that has been ongoing for over 5 months in an effort to keep them quiet.

I try to avoid using iPlayer on Tivo these days. I had set Tivo to record the programme I wanted on Saturday night but the snooker overran so that was my recording stuffed. Even freeview recorders are able to pick up delayed programmes starting and finishing, but cruddy Tivo can't. Never mind I thought I'll give iPlayer on Tivo a go - silly me !

If it's the last episode of Intruders, it's repeated on Thursday 00:20 if I remember correctly. Set a standalone recording on your TiVo to catch it.

heavyside · 10-12-2014, 07:19

Quote:

Originally Posted by Mr K

I had set Tivo to record the programme I wanted on Saturday night but the snooker overran so that was my recording stuffed. Even freeview recorders are able to pick up delayed programmes starting and finishing, but cruddy Tivo can't.

This happened to me, too. The TiVo is supposed to have this amazing ability to record an alternate showing of any programme it's unable to record first time around but in this instance the TiVo believed that it had recorded the final episode of Intruders. If I hadn't noticed this before the repeat went out or while it was still available on iPlayer I would have missed the final episode of a series I had been following and enjoying.

This is a serious shortcoming that should be addressed in the next software update IMO.

warrenb · 10-12-2014, 10:42

Just downloaded the IPlayer App for Xbox One and it is superb, really fast with no issues at all. Takes a 5 seconds to load.

heavyside · 10-12-2014, 10:53

Quote:

Originally Posted by warrenb

Just downloaded the IPlayer App for Xbox One and it is superb, really fast with no issues at all. Takes a 5 seconds to load.

This doesn't address the problem, Warrenb.

warrenb · 10-12-2014, 11:44

No but it shows that it is an issue with the Tivo rather than a network issue, unless it is to do with the dedicated 10mb connection of the Tivo.

heavyside · 10-12-2014, 11:56

Quote:

Originally Posted by warrenb

No but it shows that it is an issue with the Tivo rather than a network issue, unless it is to do with the dedicated 10mb connection of the Tivo.

The problem is the TiVo's inability to recognise that it hasn't recorded a programme due to an unanticipated schedule change and to record an alternative in its place. I think that only a dynamic EPG would solve that problem.

muppetman11 · 10-12-2014, 12:44

Quote:

Originally Posted by warrenb

No but it shows that it is an issue with the Tivo rather than a network issue, unless it is to do with the dedicated 10mb connection of the Tivo.

Not really , doesn't your home BB operate on DOCSIS 3 as opposed to the TIVO modem which uses DOCSIS 1 ?

Didn't spider say the buffering is being caused by congestion in some areas on DOCSIS 1.

Could be wrong I'm sure he'll explain.

spiderplant · 10-12-2014, 14:27

Quote:

Originally Posted by muppetman11

Didn't spider say the buffering is being caused by congestion in some areas on DOCSIS 1.

I did.

japitts · 20-12-2014, 13:11

Quote:

Originally Posted by spiderplant

I expect there have been many upgrades in the LU postcode area. The problems are very localised. Each one only affects a few streets.

It does seem Virgin are really taking their time fixing our area, sadly. The app does seem a lot better at dealing with congestion when it happens, and maybe the new HTML5 app will improve things.

But in terms of how long it's taking VM to fix the underlying issue - I am beginning to wonder whether my area is not as straightforward as some others.

Stephen · 20-12-2014, 13:41

Wonder if things will improve once the html5 app gets released?

japitts · 22-12-2014, 08:45

Quote:

Originally Posted by Stephen

Wonder if things will improve once the html5 app gets released?

I can see it improving things "at the edges" if perhaps a different codec or bitrate is used.. but time'll tell with these things!