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Improved service
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Old 31-12-2019, 10:05   #1
Brunel
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Improved service

Have just Rx'd this by SMS.

"Hi, it's Virgin Media. Good news! We're enhancing the network in your area on Tue 07 Jan which should mean you get the absolute best out of our services. Unfortunately it may interrupt your services on that day, but we should be all done by 6pm.
For more info, head to virginmedia.com/plannedwork
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Old 31-12-2019, 15:05   #2
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Re: Improved service

Quote:
Originally Posted by Brunel View Post
Have just Rx'd this by SMS.

"Hi, it's Virgin Media. Good news! We're enhancing the network in your area on Tue 07 Jan which should mean you get the absolute best out of our services. Unfortunately it may interrupt your services on that day, but we should be all done by 6pm.
For more info, head to virginmedia.com/plannedwork
I always get a letter for things like that and i never notice any differences after.
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Old 07-01-2020, 13:36   #3
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Re: Improved service

Hub 3 cut out x 3 this am according to ping monitor.
Connection speed, no change.
Downstream power levels increased, but still well within tolerance.
Huge amount of Pre. & Post R.S. errors showing.
Upstream levels slightly reduced.

https://www.thinkbroadband.com/broad...3c18e871ca.png

---------- Post added at 11:52 ---------- Previous post was at 11:40 ----------

11:51 Refreshed data, Pre. R.S. errors reduced to normal, only one channel showing Post errors.

11:57 Downstream power levels increased between 13.5 -15.5

---------- Post added at 12:36 ---------- Previous post was at 11:52 ----------

12:30 VM tech working at local street cabinet. All returned to normal.

Last edited by Brunel; 07-01-2020 at 12:59.
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Old 08-01-2020, 14:17   #4
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Re: Improved service

Possibly a node split, and you're still on the original A-end? I've had a few of these over the years and roughly a 50/50 split of my IP changing.
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Old 08-01-2020, 14:45   #5
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Re: Improved service

The V.M.Tech. said that a lot of equipment has been replaced in the Virgin "Exchange" also in the main cabinet, approx. 1 Km. away.
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Old 11-01-2020, 11:53   #6
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Re: Improved service

Then”main cabinet” will be the optical node where they would have added fibres to allow for the 1gig service and associated upstream upgrade. They would also have replaced the old lasers that had been there for up to 20 years.
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