V6 box has no internet connection
15-01-2020, 17:06
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#16
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
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Re: V6 box has no internet connection
Quote:
Originally Posted by spiderplant
That's a known fault, but there's no permanent fix at the moment. You might be able to stop it happening by disabling power-saving.
Though it doesn't appear to be den's issue, as a power cycle would have resolved it immediately.
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Good to know I'm not alone ! As mentioned it drops WiFi very infrequently, but irritating when it does. Think I tried different power saving options.
VM must have known about this issue early on hence them making ethernet the default connection and only installing V6's near hubs. Sounds like a hardware issue if they've not been able to solve by now. Roll on the V7......
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15-01-2020, 23:13
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#17
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cf.mega poster
Join Date: Jun 2003
Posts: 8,901
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Re: V6 box has no internet connection
Quote:
Originally Posted by Mr K
VM must have known about this issue early on hence them making ethernet the default connection
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No, that was just because Ethernet is undeniably better. WiFi has range and interference problems.
Quote:
Originally Posted by Mr K
Sounds like a hardware issue if they've not been able to solve by now.
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It's probably a software fault, but in the low-level drivers and fixing it would risk introducing worse problems.
Quote:
Originally Posted by Mr K
Roll on the V7......
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There won't be a V7, just like there wasn't a V5.
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16-01-2020, 06:13
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#18
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: V6 box has no internet connection
Quote:
Originally Posted by spiderplant
There won't be a V7, just like there wasn't a V5.
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What about a V6+.
__________________
“The only lesson you can learn from history is that it repeats itself”
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16-01-2020, 23:56
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#19
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cf.addict
Join Date: Jun 2007
Posts: 114
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Re: V6 box has no internet connection
I have a similar problem, Hub and PC upstairs, TV and V6 downstairs.
If the Wifi has a drop during the night, I wake up to see the TV screen displaying 'No Programmes'
I overcome this by going to Home Dashboard on my LG TV, then Virgin Media East Midlands.
Maybe I will have a look at Power Save settings hoping it stops the overnight blip on the WiFi.
TIA
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17-01-2020, 09:20
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#20
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cf.mega poster
Join Date: Jun 2003
Posts: 8,901
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Re: V6 box has no internet connection
Quote:
Originally Posted by gus0898uk
IIf the Wifi has a drop during the night, I wake up to see the TV screen displaying 'No Programmes'
I overcome this by going to Home Dashboard on my LG TV, then Virgin Media East Midlands.
Maybe I will have a look at Power Save settings hoping it stops the overnight blip on the WiFi.
TIA
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If you are fixing it by reselecting the HDMI input on the TV, it's a communication problem between the V6 and the TV, rather than anything to do with WiFi. But coincidentally, disabling power saving on the V6 may stop it happening. (There may also be setting on the TV you can change to make sure it always selects that input)
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17-01-2020, 11:39
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#21
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cf.addict
Join Date: Jun 2007
Posts: 114
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Re: V6 box has no internet connection
Thanks very much spider, I will try that. I have also recently changed my HDMI lead because I had earlier sound problems which were sorted by going via help and settings to Dolby PCI.
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