[Merged] Major connection issues! 6/6/06

mpmc · 22-05-2006, 04:25

Hello all.

I'm currently on NTL 10meg, Or so I thought! Anyway since around saturday, I've been having very bad connection problems for example, Some sites wont load (this site takes 10 minutes!) & I cannot do anything, It's not my computer or router, cleared the cache.. refreshed etc...

Non of it makes any difference, I contacted by brother who is also on NTL (4meg though) & he is having the same issues (he lives 10 houses away)

Anyway, can anyone tell me if they are having any issues within the area!

Thanks!

mandrake · 22-05-2006, 09:19

Same here da1 area, lost the connection on saturday 13/05 and again on 20/05 both times at 16.10pm.
I am also on up to 10meg, rang ts both times, told first time that the problem was with the green street box and that my s/n was to high, second time told by a very nice indian gentleman that my modem had died and that he coudnt run any tests on it.
Arranged for an engineer to call between 12-6pm today(monday), connection returned at 5pm saturday, so much for a dead modem!!

Taf · 22-05-2006, 11:32

I've been having problems on the 2Mb connection in the Cardiff area late at night... sites not found, very slow loading, etc.

spotler · 22-05-2006, 12:39

Having the same problems in last 24-48 hours. Doing traceroutes to say BBC, and others, looks like packets being lost left right and centre
Tracing route to www.bbc.net.uk [212.58.224.118] over a maximum of 30 hops:

Code:

Tracing route to www.bbc.net.uk [212.58.224.118]
over a maximum of 30 hops:
1     1 ms    <1 ms    <1 ms  www18.thdo.bbc.co.uk [212.58.224.118]
2     8 ms    10 ms     9 ms  10.254.132.1
3     9 ms     9 ms    17 ms  brhm-t2cam1-a-v121.inet.ntl.com [213.106.228.117]
4     *       30 ms     *     brhm-t2core-a-ge-wan61.inet.ntl.com [213.106.231.37]
5     *        *       11 ms  bir-bb-a-so-200-0.inet.ntl.com [62.253.185.145]
6    10 ms    10 ms     9 ms  bir-bb-b-ae0-0.inet.ntl.com [62.253.185.154]
7    13 ms    11 ms     *     nth-bb-a-so-300-0.inet.ntl.com [62.253.185.105]
8    15 ms     *       15 ms  gfd-bb-b-so-400-0.inet.ntl.com [62.253.185.98]
9    17 ms     *       17 ms  redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
10    25 ms     *        *     212.58.238.189
11    17 ms    24 ms    14 ms  212.58.238.133
12     *        *        *     Request timed out.
13     *       16 ms     *     www18.thdo.bbc.co.uk [212.58.224.118]
14    23 ms    33 ms    38 ms  www18.thdo.bbc.co.uk [212.58.224.118]
Trace complete.

Speed is worst since I began using 10 Mb service. Almost as slow as Dial-up!!

Anyone else know a reason, because as usual, nothing posted on the service status page.

James Henry · 22-05-2006, 13:51

I'd speculate reason for your extremely poor service is the link here:

3 9 ms 9 ms 17 ms brhm-t2cam1-a-v121.inet.ntl.com [213.106.228.117]
4 * 30 ms * brhm-t2core-a-ge-wan61.inet.ntl.com [213.106.231

As ntl in their infinite wisdom don't monitor packet loss, and as India tends not to have the skill / willingness to spot these issues or the contacts to report them it's a bit screwy and these things don't get noticed for ages.

Seems fine at the moment though, no packet loss to there at all so guess someone noticed. 24 - 48 hours to spot it is gack though

mandrake · 22-05-2006, 14:33

Just had the engineer come out, informed that there is a promblem with the ubr's in da1 area, work being done tonight to rectify the problem, we will wait and see!!!

spotler · 22-05-2006, 15:46

Speed seems to have been restored. Just tried traceroute again, and no more lost packets.

mpmc · 22-05-2006, 16:19

I'm still having some issues, the browsing is picking up again, but I can't sign in on MSN...

It gets better then it gets worse!

I'm in the B77 area...

mpmc · 22-05-2006, 19:29

Update: google isn't available..

The bbc.co.uk website redirects to http://www.uk.com/results/bbc?src=bbc

What the hell...

Jon T · 22-05-2006, 19:33

I'm getting random slow loading of pagesand page not found errors, changed proxies and no change.

stormrider · 22-05-2006, 19:33

Somethings up. Can't get to BBC news or Ebay right now.

grubbymitts · 22-05-2006, 19:36

yep, DNS problems here in Newcastle under Lyme in Staffordshire too

DocDutch · 22-05-2006, 19:38

Heyup.

is it me or has the DNS server been kicked a bit too hard again for a change??? had a hell of signing into msn and the beeb + ebay are both timing out....

have to say the dns servers have been steady for too long now so might be those

Albie · 22-05-2006, 19:39

BBC and Google are down for me.

Cerberus · 22-05-2006, 19:39

No response from Gmail or Google and cant sign into MSN either.

BBC works though.