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It's nearly here!
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Old 06-10-2017, 12:17   #31
Ignitionnet
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Re: It's nearly here!

....and Virgin Media Business botched my order.
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Old 14-12-2017, 15:51   #32
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Re: It's nearly here!

After 2 years of battling with VM I am going to get an install in January, the main problem seems to be that the cable plans VM have, for the road which I live in, do not actually represent reality. Most of the cable runs go down the pavement and this is what VM plans show, the reality is the cables go under my land. The VM engineers did not believe me when I first told them that I had a man hole in the bushes in my front garden and the cables all went through there. The VM engineers took up the manhole cover and were able to see the cable, they then put a worm down the trunking and it came out in my manhole. Then the ownership of the land was called into question this was quickly resolved by looking at the deeds to the house.

It appears that there must have been some sort of mix up when the house and the cable infrastructure were put in place 13 years ago.

Nothing like a bit of Drama.
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Old 16-12-2017, 10:39   #33
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Re: It's nearly here!

I have an install date in January, a connection point has been installed and the cable pull has taken place. The ducting which runs up my drive and was installed when the house was built is well and truly blocked, VM know this and have installed the connection point next to the man hole which located on my front garden the cable connecting the Connection point to the house, as I understand it, will be buried in the earth.

On the install date will the Engineer run the cable from the connection point to the house and complete the install, cable, router, set up, etc?

Last edited by Peter729; 16-12-2017 at 11:45. Reason: addition
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Old 11-01-2018, 14:22   #34
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Thumbs up Re: It's nearly here!

Quote:
Originally Posted by Peter729 View Post
I have an install date in January, a connection point has been installed and the cable pull has taken place. The ducting which runs up my drive and was installed when the house was built is well and truly blocked, VM know this and have installed the connection point next to the man hole which located on my front garden the cable connecting the Connection point to the house, as I understand it, will be buried in the earth.

On the install date will the Engineer run the cable from the connection point to the house and complete the install, cable, router, set up, etc?
All now up and running I now have 100mbps, the install engineers took about an hour. I only have broadband from VM having decided to dispense with the house phone, the only calls we received on the house phone were spam calls, paying 20 line rental for receiving spam calls seemed like a waste of money, we both have mobiles and we will use them.

I wonder how many people have a house phone that is seldom used?????

The benefits of moving to VM are

I have faster broadband, 76 to 100mbps
I have saved myself 176 a year

Last edited by Peter729; 11-01-2018 at 14:27.
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Old 11-01-2018, 15:02   #35
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Re: It's nearly here!

Glad to hear you are sorted Peter. Your perseverance has at long last paid off.
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