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O2 scam calls
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Old 22-11-2023, 21:52   #16
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Re: O2 scam calls

This all sounds like a data breach to me! I remember a good few years ago TalkTalk was hacked any they basically had a lot of data from customer database. would not surprise me if this has happened again with o2..
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Old 22-11-2023, 22:13   #17
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Re: O2 scam calls

I had the same problem with Talk Talk my data was sold on by a call centre used by Talk Talk in India. People would ring up and they would know your address, age etc, I just stopped using them.
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Old 22-11-2023, 22:21   #18
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Re: O2 scam calls

Quote:
Originally Posted by jfman View Post
Just had a legitimate text from O2



All good practice of course. Chance? Do they know of a data leak?
Probably not, just that time of year for scammers, so prevention is better than cure - I’ve had similar emails in the last few days from Halifax, Barclaycard, Amex, Skipton Building Society, PayPal, & Amazon…
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Old 29-11-2023, 18:38   #19
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Re: O2 scam calls

Quote:
Originally Posted by Hugh View Post
Probably not, just that time of year for scammers, so prevention is better than cure - I’ve had similar emails in the last few days from Halifax, Barclaycard, Amex, Skipton Building Society, PayPal, & Amazon…
Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.
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Old 29-11-2023, 18:41   #20
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Re: O2 scam calls

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Originally Posted by Chrysalis View Post
Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.
They’re not allowed to "keep it internal" - they have to inform the ICO within 24 hours, be then inform customers.

https://ico.org.uk/for-organisations...aches-a-guide/
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Old 30-11-2023, 01:15   #21
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Re: O2 scam calls

Quote:
Originally Posted by Hugh View Post
They’re not allowed to "keep it internal" - they have to inform the ICO within 24 hours, be then inform customers.

https://ico.org.uk/for-organisations...aches-a-guide/
If they required to do it then why do we have customers in the past dragging their feet on making it public?

I think its only an issue if they get caught withholding it? How does the ICO know they withholding if they dont report it?

I suppose its possible O2 havent realised they have been compromised, or they feel they cant confirm it.
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Old 30-11-2023, 01:34   #22
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Re: O2 scam calls

Quote:
Originally Posted by Chrysalis View Post
Difference is these are not in the same volume and dont already know all your private details.

I think its almost 100% O2 have been breached at this point, they have in my opinion decided its better for them to keep it internal.
Quote:
Originally Posted by Chrysalis View Post
If they required to do it then why do we have customers in the past dragging their feet on making it public?

I think its only an issue if they get caught withholding it? How does the ICO know they withholding if they dont report it?

I suppose its possible O2 havent realised they have been compromised, or they feel they cant confirm it.
Those two statements contradict each other.
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Old 30-11-2023, 03:20   #23
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Re: O2 scam calls

Seems easy enough to understand.
His opinion is they got breached, and havent told anyone.
However, he admits [its possible] that his opinion may be incorrect.
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Old 01-12-2023, 18:37   #24
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Re: O2 scam calls

Quote:
Originally Posted by Hugh View Post
Those two statements contradict each other.
So I think its almost certain they have been compromised.

The bit I think confusing you is I posted I think they have made a decision to keep quiet about it, but the second quote is me acknowledging they might not be aware, or they might not be sure and might still be investigating it or something.

Paul beat me to it.
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Old 02-12-2023, 14:20   #25
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Re: O2 scam calls

O2 scam text today. Payment method isn’t valid etc etc. Click link.
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