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Duplicate recordings glitch
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Old 26-06-2020, 15:42   #16
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Re: Duplicate recordings glitch

Quote:
Originally Posted by cheekyangus View Post
I looked at Planned Recordings just now and it's happening again.
OK it's not identical, there is no episode name or number this time, so I know the box is working as designed.

Different show this time and it looks like it's going to happen next week too.

World's Most Scenic Railway Journeys. 4 recordings HD/SD/+1/AD.

The box is due to connect in 2 hours so I'll delete the duplicates for this week if that doesn't sort it. (I know I can connect manually but that give more time for the info at the other end to be fixed, if I just leave it for now.)
I've noticed a few gremlins with some C5 programs recently, and I think this was one of them.

They've been resolve in time for broadcast every time so far.
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Old 26-06-2020, 16:36   #17
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Re: Duplicate recordings glitch

Quote:
Originally Posted by cheekyangus View Post
The box is due to connect in 2 hours so I'll delete the duplicates for this week if that doesn't sort it. (I know I can connect manually but that give more time for the info at the other end to be fixed, if I just leave it for now.)
You could avoid the problem by changing the series link to only record from a single channel.
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Old 26-06-2020, 16:53   #18
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Re: Duplicate recordings glitch

Really the metadata should be correct. All these type of issues should be sent to: tivoguideerrors@virginmedia.co.uk

Changing series link+ to a single channel can cause issues further down the line.

The live Match of the Day this week only recorded the full match on a series link+ set to ALL channels. You would have missed half the match is set to a single channel.

Quote:
Originally Posted by spiderplant View Post
You could avoid the problem by changing the series link to only record from a single channel.
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Old 26-06-2020, 17:23   #19
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Re: Duplicate recordings glitch

Quote:
Originally Posted by cheekyangus View Post
I looked at Planned Recordings just now and it's happening again.
OK it's not identical, there is no episode name or number this time, so I know the box is working as designed.

Different show this time and it looks like it's going to happen next week too.

World's Most Scenic Railway Journeys. 4 recordings HD/SD/+1/AD.

The box is due to connect in 2 hours so I'll delete the duplicates for this week if that doesn't sort it. (I know I can connect manually but that give more time for the info at the other end to be fixed, if I just leave it for now.)
Have u got set as all.
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Old 26-06-2020, 18:20   #20
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Re: Duplicate recordings glitch

Quote:
Originally Posted by ozsat View Post
Really the metadata should be correct. All these type of issues should be sent to: tivoguideerrors@virginmedia.co.uk

Changing series link+ to a single channel can cause issues further down the line.

The live Match of the Day this week only recorded the full match on a series link+ set to ALL channels. You would have missed half the match is set to a single channel.
I wasn't sure if the email still worked. Thanks.
Quote:
Originally Posted by noel43 View Post
Have u got set as all.
Yes, it was set the same way as my previous sorted example in an earlier post on this thread.
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Old 27-06-2020, 06:29   #21
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Re: Duplicate recordings glitch

tivoguideerrors@virginmedia.co.uk does work and seems to be a speedy system too.
Sky have their own email address for their EPG issues and there are just as many - but fixes are not so frequent.
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Old 27-06-2020, 08:44   #22
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Re: Duplicate recordings glitch

Thanks ozsat.
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